Outdoor pool

Reviews of Parkside Suite Hotel Apartments

Parkside Suite Hotel Apartments
Street 1, Zen 3, Building 12, Discovery Gardens, Dubai

Reviews

5.8
Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 8 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 5 out of 29 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kien Pin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is dirty and smelly. I can smell urine on the bed. The landline phone is not working. No amenities like forks, bowls and knives for cooking. Room assess keys are malfunctioned. I went down to reception several times to fix the above issues and waste of my time. Overall I will not recommend anyone to stay here.
Stayed 1 night in Oct 2021

8/10 Good

Asad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jamila rose on 22 Feb 2020
Dear Mr. Asad, Greetings from Parkside Hotel Apartment LLC!!! We would like once again to express our gratitude for staying at the Parkside Hotel Apartment and hope to see you more often. Looking forward to welcoming you in future!! Thank you and Best Regards.

6/10 Okay

Jino

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Reception people are senseless. Had to ask multiple time to get payment receipt and also to get WiFi issues fixed.
Stayed 2 nights in Aug 2018
Response from Jamila Rose on 29 Sept 2019
Hi, Jino! We wish to extend our sincere apologies for the unpleasant experience you had with us. Something like this shouldn’t have happened ,We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Do give us a chance to host you soon and we’ll ensure that you’d experience the comfort and hospitality we are known for. Thanks for understanding and cooperation. Best Regards,

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful experience
I really enjoyed my stay in Parkside, the location was perfect, right next to Batuta mall, they also basement parking, which helps a lot in summer days, the apartment was clean, comfortable, I like the fact that the halls and rooms are tiled, not carpeted, its cleaner that way, the staff were very friendly and professional, I would recommend anybody to try to stay here, if course it is also very affordable, ideal for families, you can cook and entertain guests..
Stayed 3 nights in Jul 2018
Response from Jamila Rose on 29 Sept 2019
Dear Mr. Ryan, Thank you for your feedback. It was nice to see that you overall enjoyed your stay with us. We already started a major upgrade and enhancement program across the whole hotel and you will very soon see changes to the better when it comes to our rooms and service. We are glad to always warm welcoming you again. Thanks & Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness
good
not bad
Stayed 5 nights in Jun 2018
Response from Touseef Anjum on 5 July 2018
Dear Guest, Greetings form Parkside Hotel Apartments, we would like to thank you for your positive feedback, your feedback is valuable for us and we expect you to come and stay with Parkside Hotel apartments again. Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient and inexpensive
The provides a good base for anyone that needs a bed for the night in the Jabel Ali area of Dubai. The room was spacious and the bed comfortable. The floor wasn’t very clean and we found a lot of dust underfoot. We did get the room cleaned whilst we were out but it still remained too dirty to let our baby crawl around the floor. The kitchen had a microwave and fridge which we used but their weren’t enough utensils to actually cook for ourselves. Parking is convenient under the building. We spent most of our stay away from the apartment as it was only really comfortable enough to sleep there. However the price reflects this.
Stayed 2 nights in Apr 2018
Response from Martin on 3 May 2018
Dear Guest, Thank you for your feedback. It was nice to see that you overall enjoyed your stay with us. We just started a major upgrade and enhancement program across the whole hotel and you will very soon see changes to the better when it comes to our rooms and service.

6/10 Okay

Anthony Kishan, Dubai

Disliked: Cleanliness
Week stay for parents
Arranged a one week stay for my parents who were visiting Dubai. The beds were clean and comfortable, the bathrooms were also OK The kitchen area dirty, old and even had a few cockroaches. The carpets are old and dirty, the fixtures and general condition old, not maintained and unclean. I selected the place for the location and reasonable price. My parents only used the apartment to sleep at night. The charge of AED Twenty as Dubai Tourism Fee is also not correct for such a place. AED Twenty is for Five star properties.
Stayed 6 nights in Feb 2018
Response from Jamila Rose on 29 Sept 2019
Hi Dear Anthony, Thank you for your time for giving us your valuable feedback! Your feedback is always important to us. first of all ! We apologize for inconvenience from your recent stayed with us. I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere to have your better experience in the future. Once again we sincerely apologize for inconvenience, Thank you & Best Regards,

2/10 Terrible

sardar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t recommend this hotel at all , please be aware it’s very bad choice
Response from Martin Kubler on 16 Apr 2018
Dear Sardar, Thank you for your feedback. Please accept our sincere apologies for the inconvenience caused and the fact that did not have an enjoyable stay with us. Perhaps you could let us know more details of the problems you encountered, so we can look into the matter fully. Best regards, The Parkside Discovery Gardens Team

4/10 Poor

Nazmul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary experinece in Parkside Suits aprtment
My experience with Parkside Suits apartment was horrible, because couple of incident happened. I used to keep my shaving razor in the toilet, one day I found it was replaced by the exact same Gillet razor and very dirty blade. I informed this to management immediately, handed over the razor, also took a picture. But no proper action taken, very frustrated and scary. Another incident the bed was itchy , scratchy and body rash happened.This apartment has lot of bed bugs and cockroach
Response from Martin Kubler on 16 Apr 2018
Dear Nazmul, Thank you for your feedback. Please accept our sincere apologies for the inconvenience caused and the fact that did not have an enjoyable stay with us. Based on your feedback and that of other guests at the time, we're currently in the middle of a thorough review and improvement program, which will see all areas of the hotel being upgraded. We have also immediately changed our pest control contractor and appointed a new company. We're pleased to say that the matter is now fully under control. Best regards, The Parkside Discovery Gardens Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No towel , no cattle, no tv no water , I've arrived there was no towel & then called brought shower towel & said we are ran out of small towel !!! Tv remote was not working again came & gave replacement same issue & lots
Stayed 1 night in Feb 2018
Response from Jamila Rose on 29 Sept 2019
Dear Values Guest, We apologize for inconvenience from your recent stayed with us I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere and We are glad to warm welcoming you again to have a better experience and comfortable stay with us. Thanks & Best Regards,

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay in Parkside hotel I was fully satisfied with the services of the hotel I think cleanliness can be improved
Stayed 5 nights in Jan 2018
Response from Jamila Rose on 29 Sept 2019
Dear Mr. Omar, Greetings from Parkside Hotel Apartment!!! We would like to thank you for your continued patronage at Parkside Hotel Apartment as your comfortable accommodation stay away from home. Thank you for your precious time to share your experience regarding your recent stay with us and It is pleasure to announce that we have many of these upgrades to the property including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere and to have your better experience for your comfortable stay home away from home. We are glad to warm welcoming you again in the future. Thanks & Best Regards,

8/10 Good

Nazmul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice location, all amenities close by. Staffs are very helpful, neat & clean
Stayed 2 nights in Jan 2018
Response from Jamila Rose on 29 Sept 2019
Dear Mr. Nazmul, Greetings from Parkside Hotel Apartment!!! We would like to thank you for your continued patronage at Parkside Hotel Apartment as your comfortable accommodation stay away from home. Thank you for your precious time to share your experience regarding your recent stay with us and It is pleasure to announce that we have many of these upgrades to the property including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere and to have your better experience for your comfortable stay home away from home. We are glad to warm welcoming you again. Thanks & Best Regards,

8/10 Good

Rajat

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Average
Overall hotel is average, service is slow and check out qas cumbersome. Surrounding area is excellent. Cleanliness and house keeping can definitely be improved.
Stayed 3 nights in Jan 2018
Response from Jamila Rose on 29 Sept 2019
Hi Dear Rajat, Greetings from Parkside Hotel Apartment!!! We would like to thank you for your continued patronage at Parkside Hotel Apartment as your comfortable accommodation stay away from home. Thank you for your precious time to share your experience regarding your recent stay with us and glad to learn that all the services and facilities provided to you exceeded your expectations our pleasure and honor to serve you every time you visit to us. Thank you once again & looking forward to welcoming you in future. Best Regards!

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice low budget Apartment
Great Place
Stayed 1 night in Dec 2017
Response from Jamila Rose on 29 Sept 2019
Hi Sam!Thank you for your feedback. It was nice to hear that you overall enjoyed your stay with us. We already started a major upgrade and enhancement program across the whole hotel and you will very soon see changes to the better when it comes to our rooms and service and facilities. Thanks & Best Regards,

8/10 Good

hayder

Disliked: Cleanliness
Stayed 2 nights in Oct 2017
Response from Jamila Rose on 29 Sept 2019
Dear Valued Guest, Greetings from Parkside Hotel Apartment!!! We would like to thank you for your continued patronage at Parkside Hotel Apartment as your comfortable accommodation stay away from home. Thank you for your precious time to share your experience regarding your recent stay with us and glad to learn that all the services and facilities provided to you exceeded your expectations our pleasure and honor to serve you every time you visit to jus. Thank you once again & looking forward to welcoming you in future. Best Regards!

6/10 Okay

Mahendran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Pelin Rosavilla on 29 Sept 2019
Dear Valued Guest, We would like to thank you for choosing Parkside Hotel Apartment for your comfortable accommodation. It is pleasure to announce that we have implement many of these upgrades to the property including high speed internet facilities, rooms and services and much more. We are glad to warm welcoming you soon again in the future to have a better experience home away from home. Thanks & Best Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad smell in the room. bad bad bad toilet so old and so disgusting
Response from Pelin Rosavilla on 29 Sept 2019
Dear Valued Guest, We apologize for inconvenience from your recent stayed with us, I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property, Including high speed internet improved facilities and well maintained and comfortable atmosphere. Hope to welcome you soon again to have a better experience further. Thanks & Best Regards,

6/10 Okay

Jay , dublin

Liked: Room comfort
good value
clean easily accessed hotel near to shops and retaurants
Response from Pelin Rosavilla on 29 Sept 2019
Dear Mr. Jay, Thank you for your precious time for giving us your valuable feedback, Your feedback is always important to us. It is pleasure to announce that we have implement many of these upgrades to the property Rooms, Facilities and Services high speed internet including a desire request. We are glad to warm welcoming you soon again. Thanks & Best Regards,

6/10 Okay

steve, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero customer service and dirty
No internet connection staff not friendly room dirty
Response from Pelin Rosavilla on 29 Sept 2019
Dear Valued Guest, We apologize for inconvenience from your recent stayed with us, I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property, Including high speed internet improved facilities and well maintained and comfortable atmosphere. We are glad to welcoming you again to have a better experience and comfortable stay with us. Thanks & Best Regards,

2/10 Terrible

Am disable, Durkin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not disable friendly! Y disable sign on their web?
As a wheelchair user I found it very unfriendly. No access to birthroom.
Response from Pelin Rosavilla on 29 Sept 2019
Dear Valued Guest, We apologize for inconvenience from your previous stayed with us. your feedback is important to us and we look for possibility to solve this matter. It is pleasure to announce that we have implement many of these upgrades to the property including more disabled room for convenient and to make sure to offer a very well-maintained and comfortable atmosphere. I hope that we can convince you and We are glad to warm welcoming you again to our property. Thank & Best Regards,

4/10 Poor

David Milne, South Bend, United States of America

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to DWC and Battuta Mall
The hotel is well located near to the Ibn Battuta Mall and about as close as you can get to DWC. We stayed there because of an early morning flight and the price was certainly right. It's in a quiet neighborhood, near to Sheikh Zayed Road - so it is very convenient. The large mall is only a couple of blocks away, and has all the eating and shopping you could desire. The rooms are fairly large with kitchenettes and there is plenty of closet space. The problem is cleanliness. The sheets and pillows were clean but something was growing behind the toilet that I did not wish to investigate further. There was quite a bit of dust on the countertops and tables. We put up with the place for the night, but will probably look elsewhere next time.
Response from Pelin Rosavilla on 29 Sept 2019
Dear Mr. David, We apologize for inconvenience from your previous stayed with us. I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property. Our main priority is to be able to offer a very well- maintained and comfortable atmosphere. Thanks & Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
إقامة ممتازة
Stayed 2 nights in Feb 2019
Response from Touseef on 21 Feb 2019
Thanks for your feedback

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Der var store mangler i køkken udstyr.m.m. De er dog venlige. Bussen derder kører nede foran er til stor gene
Stayed 14 nights in Jan 2019
Response from Touseef on 21 Feb 2019
Thanks for your feedback

6/10 Okay

cosmin

Liked: Cleanliness
Ok budgethotell utanför dubai marina.
Stayed 10 nights in Jan 2019
Response from Touseef on 21 Feb 2019
Thanks for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Touseef on 21 Feb 2019
Thanks for your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel infecte a fermer tout de suite !!!
Stayed 1 night in Nov 2018
Response from Touseef Anjum on 21 Jan 2019
dear Sir, Greetings, Thanks for your feedback, we will make sure the service is good at your next trip.

6/10 Okay

LORENZO

Liked: Room comfort
Muy caro para lo que ofrece
Estudio con cocina que necesita ser modernizado y fumigado...
Response from Martin on 11 May 2018
Gracias por tus comentarios. Estamos en el proceso de comenzar un programa de renovación para todas nuestras habitaciones. Se terminará dentro de unos meses.

4/10 Poor

fawaz

Disliked: Cleanliness, property conditions & facilities, room comfort
غير نظيف
فندق لا انصح فيه غير نظيف للاسف
Stayed 2 nights in Jan 2018
Response from Jamila Rose on 29 Sept 2019
Dear Mr. Fawaz, We apologize for inconvenience from your recent stayed with us I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services our main priority is to be able to offer a very well maintained and comfortable atmosphere and We are glad to warm welcoming you again to have a better experience and comfortable stay with us. Thanks & Best Regards,

2/10 Terrible

Nicklas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Välj annat hotell
Där var väldigt smutsigt. Kackerlackor överallt. Det läckte från rören i taket i duschen. Det läckte under vasken i badrummet och i köket. I köket hade det läckt så länge att det luktade mugg.
Stayed 17 nights in Jan 2018
Response from Jamila Rose on 29 Sept 2019
Hi Dear Nilcklas, We apologize for inconvenience from your recent stayed with us I hope that we can convince you to visit to our property once again. It is pleasure to announce that we have implement many of these upgrades to the property Including high speed internet improved facilities, rooms and services to well maintained and comfortable atmosphere. We are glad to warm welcoming you again to have a better experience and comfortable stay with us. Thanks & Best Regards,