Grand Hyatt Dubai

Photo gallery for Grand Hyatt Dubai

Primary image
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
1 bedroom, premium bedding, minibar, in-room safe

Overview of Grand Hyatt Dubai

Grand Hyatt Dubai

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai

Explore the area

  • Popular LocationMohammed Bin Rashid University Of Medicine and Health Sciences13 min walk
  • Popular LocationWafi City Mall15 min walk
  • Popular LocationDubai Creek6 min drive
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

About this area

Dubai

Near a metro station, Grand Hyatt Dubai is in Bur Dubai, a neighbourhood in Dubai with good airport proximity. Dubai Frame and Burj Khalifa are notable landmarks, and the area's natural beauty can be seen at Dubai Creek and Kite Beach. Travelling with kids? Don't miss Dubai Garden Glow.

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 13 min walk
  • Wafi City Mall - 15 min walk
  • Creek Park - 3 min drive
  • Dubai Creek - 6 min drive
  • Dubai Creek Golf & Yacht Club - 6 min drive

Getting around

  • Health Care City Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • Grub Shack - 9 min walk
  • Qbara - 9 min walk
  • Cactus Cantina - 10 min walk
  • Azur - 11 min walk
  • Tomo Restaurant - 11 min walk

About this property

Grand Hyatt Dubai

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
Along with 14 restaurants, this smoke-free hotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub and 3 bars/lounges are on-site. Housekeeping is available on request.
Grand Hyatt Dubai offers 682 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor tennis courts, an indoor tennis court and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: AED 142 for adults and AED 71 for children
  • 14 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Indoor tennis court
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AED 142 for adults and AED 71 for children (approximately)
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 592 out of 831 reviews
5 - Excellent 71%
Rating 4 - Good. 167 out of 831 reviews
4 - Good 20%
Rating 3 - Okay. 47 out of 831 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 831 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 831 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast price is far too high. £27.00. Even half the the could on the ok side.
Stayed 8 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/p
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, with great amenities and amazing staff across the board. I would definitely stay here again and I highly recommend it.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden and pool
Stayed 4 nights in May 2022

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities
Exceptionally excellent restaurant staff especially the market cafe, Front desk staff are with poor training with no authority, always que at the reception as the staff there have no knowledge or ability to assist, although some of them try very hard sometimes to help , I had very unpleasant incidence there, the interference of the from desk manager called SHxxxxx left very bad impression as he was with very poor knowledge of problem solving. The stay was very pricy for the service , it could be much better. the Hyatt loyalty programme is of no use or benefit and makes no difference
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The general lay out of the property is beautiful and unique, breakfast is exceptional, thr front desk staff are lacking training and they are working with no authority, the front desk back benches are even worse , the price is very discrepant for the same occupancy, the food and drinks are very pricy
Stayed 5 nights in May 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged for a full night stay and didn’t arrive until 24 hours after. Would have been nice to get some correspondence. Made the rest of the stay in Dubai more stressful and had to change plans due to the loss of funds
Stayed 3 nights in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, amenities
Very conveniently located, especially if you are on transit.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 star service lived up to its name. I thoroughly needed this after the nightmare of lockdown. This was a business trip but I wished I had booked longer. Planning on going back soon with family.
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities and staff were incredible. There was breakfast for all appetites, multiple restaurants with different cuisines and also bars for a late night drink. With the indoor & outdoor swimming pools as well as gym this hotel would wleasily serve for an all inclusive holiday package for couples and/or families. Cleaningness was top and rooms very quiet!! I would definitely recommend
Stayed 3 nights in Apr 2022