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Grand Hyatt Dubai

Photo gallery for Grand Hyatt Dubai

Featured image
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
Indoor pool, 4 outdoor pools
1 bedroom, premium bedding, minibar, in-room safe

Overview of Grand Hyatt Dubai

Grand Hyatt Dubai

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai

Explore the area

  • Popular LocationMohammed Bin Rashid University Of Medicine and Health Sciences13 min walk
  • Popular LocationWafi City Mall15 min walk
  • Popular LocationDubai Creek3 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Choose dates to view prices

About this area

Dubai

Near a metro station, Grand Hyatt Dubai is in Bur Dubai, a neighbourhood in Dubai with good airport proximity. Dubai Frame and Burj Khalifa are notable landmarks, and the area's natural beauty can be seen at Dubai Creek and Kite Beach. Travelling with kids? Don't miss Dubai Garden Glow.

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 13 min walk
  • Wafi City Mall - 15 min walk
  • Dubai Creek - 3 min drive
  • Creek Park - 3 min drive
  • Dubai Creek Golf & Yacht Club - 6 min drive

Getting around

  • Health Care City Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 9 min drive

Restaurants

  • Qbara - 9 min walk
  • Cactus Cantina - 10 min walk
  • Fire and Ice - 11 min walk
  • Solo Dubai - 11 min walk
  • Thai Chi Restaurant - 11 min walk

About this property

Grand Hyatt Dubai

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
Along with 14 restaurants, this smoke-free hotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub and 3 bars/lounges are on-site. All 682 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are flat-screen TVs with satellite channels. Housekeeping is available on request.
Grand Hyatt Dubai offers 682 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on request.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, an indoor tennis court, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: AED 145 for adults and AED 72.5 for children
  • 14 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Indoor tennis court
  • Nightclub
  • Playground
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AED 145 for adults and AED 72.5 for children (approximately)
  • Airport shuttle fee: AED 265 per vehicle (one way)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 536 out of 746 reviews
5 - Excellent 72%
Rating 4 - Good. 151 out of 746 reviews
4 - Good 20%
Rating 3 - Okay. 41 out of 746 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 746 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 746 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities
I will mot recommend it
Stayed 5 nights in Aug 2021

3/5 Okay

Travelled with family
Disliked: Staff & service
They gave us a room keys of an occupied room
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021