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Overview of Jumeirah Zabeel Saray

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Featured image
Private beach, beach towels, windsurfing, kayaking
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
Water park
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
VIP Access

Jumeirah Zabeel Saray

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSkydive Dubai16 min drive
    Popular LocationAin Dubai17 min drive
    Popular LocationBluewaters Island17 min drive
    AirportDubai (DXB-Dubai Intl.)33 min drive

Choose dates to view prices

About this area

Dubai

Located on a private beach, Jumeirah Zabeel Saray is in Dubai's Palm Jumeirah neighbourhood. The area's natural beauty can be seen at Jumeirah Beach and Kite Beach, while Aquaventure and Wild Wadi Water Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Dubai Autodrome or Dubai Sports City. Scuba diving, waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Popular Location

What's nearby

  • Skydive Dubai - 16 min drive
  • Ain Dubai - 17 min drive
  • Bluewaters Island - 17 min drive
  • The Walk - 25 min drive
  • Jumeirah Beach - 26 min drive

Getting around

  • Mall of the Emirates Station - 15 min drive
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • Imperium — 1 min walk
  • Amala — 1 min walk
  • The Rib Room - 3 min walk
  • Imperium - 4 min walk
  • 101 Restaurant and Bar - 17 min walk

About this property

Jumeirah Zabeel Saray

5-star hotel with pools, private beach and full-service spa
Catch some rays on Jumeirah Zabeel Saray's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 405 rooms boast deep soaking bathtubs, and offer free WiFi and iPod docking stations. Free wired Internet and sofa beds are standard, as are LCD TVs with cable channels.
Jumeirah Zabeel Saray offers 405 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and a complimentary water park are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 170 for adults and AED 85 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare/activities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AED 367.5 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1300
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 4 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 170 for adults and AED 85 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 367.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel Dubai

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 724 out of 979 reviews
5 - Excellent 74%
Rating 4 - Good. 176 out of 979 reviews
4 - Good 18%
Rating 3 - Okay. 41 out of 979 reviews
3 - Okay 4%
Rating 2 - Poor. 19 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 979 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great staff, always available and ready to help with a big smile
Stayed 6 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 7 nights in Apr 2021

5/5 Excellent

Stayed 3 nights in Mar 2021

1/5 Terrible

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has smell and I asked to change the room. They called me 5 hours before my check out time to change my room. I talked to the front desk supervisor and his action was so bad to take care of my complaint. Not happy with the front desk service comparing to the cost
Stayed 4 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021