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Reviews of Gulf Court Hotel Business Bay

4 out of 5
Gulf Court Hotel Business Bay
Al Abraj Street, Business Bay, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 113 out of 247 reviews" "
Rating 8 - Good. 51 out of 247 reviews" "
Rating 6 - Okay. 33 out of 247 reviews" "
Rating 4 - Poor. 20 out of 247 reviews" "
Rating 2 - Terrible. 30 out of 247 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ahssan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff - terrible, your left hanging and the staff are just rude . came banging on the door late in the evening. bathroom wasn’t clean
Stayed 1 night in Feb 2024

10/10 Excellent

Ammar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s was very good
Stayed 5 nights in Feb 2024
Response from Abdelrazek Shaban on 17 Feb 2024
Dear Mr. Ammar,On behalf of the entire team, I would like to thank you for taking the time to rate your stay at Gulf Court Hotel Business Bay.Sincerely,Abdelrazek ShabanDuty Manager & TeamGulf Court Hotel Business Bay – Dubai

6/10 Okay

Juan, hialeah

Liked: Cleanliness, staff & service
Disliked: Amenities
Food is not good
Stayed 1 night in Jan 2024
Response from Austine Obare on 15 Feb 2024
Dear Juan,We apologize for any inconvenience caused by the quality of the food during your stay. Providing delicious and satisfying meals is a top priority for us, and we regret that we fell short of your expectations in this regard.Your feedback is invaluable to us, and we take it very seriously. Rest assured, we will address this matter with our culinary team to ensure that the food quality meets our guests' expectations in the future.We appreciate you bringing this to our attention, and we hope to have the opportunity to restore your confidence in our hotel during any future visits.Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Rajat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and nearby to all tourist location. Breakfast was very good and the guy Sarin in Alwaha restaurant accommodated my all needs in restaurant.
Stayed 2 nights in Jan 2024
Response from Austine Obare on 21 Jan 2024
Dear Rajat,Thank you for taking the time to share your positive feedback about your stay at Gulf Court Business Bay Hotel. We are delighted to hear that you found our location convenient and close to tourist attractions. It's wonderful to know that you enjoyed the breakfast, and we appreciate your kind words about Sarin from Alwaha restaurant, who went above and beyond to accommodate your needs.Your satisfaction is our priority, and we are pleased that we could contribute to making your stay enjoyable. We look forward to welcoming you back on your next visit, and we strive to provide you with another excellent experience.Sincerely,Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

4/10 Poor

Amos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that I liked. Not with managers poor management skills. Have them retrain for better results.
Stayed 5 nights in Dec 2023
Response from AO on 30 Jan 2024
Dear Mr.Amos,Thank you for taking the time to share your recent experience, you find us disappointed we did not meet your expectations. We take note of your comment, we would appreciate if you could contact us, for us to get the necessary details to investigate your complaint and take the necessary corrective action.We look forward to the pleasure of reading you at your earliest.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

2/10 Terrible

Mohamed

Stayed 5 nights in Nov 2023
Response from Austine Obare on 20 Dec 2023
Dear Mr. Mohamed,Thank you for taking the time to provide feedback on your recent stay at Gulf Court Hotel Business Bay. We value all guest feedback and would like to understand more about your experience to ensure we address any concerns.We noticed that you rated your stay, but unfortunately, there was no specific comment provided. We would greatly appreciate it if you could share more details about the aspects that led to your rating. Your insights are essential to our continuous efforts to improve our services.If you prefer to discuss your experience privately, please feel free to reach out to our guest services team. We are committed to providing the best possible experience for our guests and hope to have the opportunity to address any issues you may have encountered.Thank you for choosing Gulf Court Hotel Business Bay, and we look forward to the possibility of better serving you in the future.Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Richard D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in my opinion a five-star hotel at a budget price from the room size to the little things like three bottles of water instead of two. Nice view. Big comfortable bed. I would like more control over the AC it's set for 18° c. That's a little bit cold for me and I can't change it. It keeps going back to the same thing. It's got probably the best breakfast I've been in ever and I've been traveling for 3 years . Been into a lot of hotels and this is probably they best chance a little bit every morning. People are crowded in the restaurant. The biggest problems you want to get up and get more and they'll clean your table up by the time you get back and somebody else is sitting there. They need a little sign on the tables you can turn over and say Occupied. They have a bar restaurant on the 4th floor, same floor as the breakfast. Same floor as the pool. The same floor as as the gym and the salon. Everything's top notch and they're so many employees that are smiling and want to help you all the time. They even have a new razor for you in the bathroom, which is a first, plenty of drawer space in the hotel room to put things, extra pillows on the bed besides the four for the king size bed. The main restaurant down on the ground floor could be a little better in the sense of not too many go there but the food is great. Service is great! The girls are cute and very helpful, but the kitchen is out of sight and it appears that the restaurant is an afterthought. A large Canal Walk
Stayed 1 night in Nov 2023
Response from Austine Obare on 15 Nov 2023
Dear Mr. Richard,Thank you so much for taking the time to share your detailed and positive feedback about your experience at Gulf Court Hotel Business Bay. We are delighted to hear that you found our hotel to be a five-star experience at a budget-friendly price. Your comments about the room size, amenities, and the view are greatly appreciated.We also appreciate your feedback regarding the temperature control in the room and the restaurant experience. Your suggestions about having a sign to indicate an occupied table are valuable, and we will certainly take them into consideration for improvements.It's wonderful to know that you enjoyed our breakfast, and we're thrilled that our team members contributed to making your stay memorable. We'll make sure to share your compliments with the entire team.We look forward to welcoming you back for another excellent stay. If there's anything specific you would like us to address or if you have any additional feedback, please feel free to let us know.Thank you once again for choosing Gulf Court Hotel Business Bay.Sincerely, Austine ObareFront Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Amir, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in process, very kind and welcoming staff. Room was spacious and the hotel location is great.
Stayed 1 night in Nov 2023
Response from Austine Obare on 15 Nov 2023
Dear Mr. Amir,Thank you for taking the time to share your positive feedback about your stay at Gulf Court Hotel Business Bay. We are delighted to hear that you had a quick and pleasant check-in experience, found our staff kind and welcoming, and enjoyed the spacious room.We appreciate your recognition of our efforts, and we are pleased to know that the hotel's location added value to your overall experience. If you have any additional comments or if there's anything specific that stood out during your stay, please feel free to share.We look forward to the opportunity of welcoming you back to Gulf Court Hotel Business Bay for another enjoyable stay.Sincerely, Austine ObareFront Office Manager & Team Gulf Court Hotel Business Bay – Dubai

2/10 Terrible

ALBERTO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I wouldn't recommend this hotel, the reservation although already paid, I had to process a second payment because they couldn't identify the reservation number. Still waiting the refund to be done. The key-cards did not work, we had to go countless times to reception to get a new card.
Stayed 4 nights in Nov 2023
Response from AO on 17 Nov 2023
Dear Mr. Alberto,You find us extremely concerned by your comments.May we bring to your attention the fact that the original booking was made in the name of your room sharer under a different name and therefore could not be traced on our systems; it is only after your partner arrived, at a later stage, that the issue could be identified; in the meantime, this led you to make a new booking with our Front Office Team, for which the refund has already been processed from our side, it can however take up to 14 days to reflect on your bank statement. While the check-in unfortunate incident was of no fault of our Team, we empathize with you and wish we could have identified the issue earlier.Thank you for highlighting the key malfunction, our Technical Team has rectified the problem. Rest assured our guest concerns are taken with the utmost seriousness, your valuable feedback certainly assist us in improving our service.Kind regards,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

6/10 Okay

Mahmoudreza

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from AO on 1 Nov 2023
Dear Mr. Mahmoudreza,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience with us.We look forward to hosting you again in the near future.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

8/10 Good

samer

Liked: Cleanliness, amenities, property conditions & facilities
فندق ممتاز بحاجه الى بعض التجديد
Stayed 7 nights in Oct 2023
Response from AO on 16 Oct 2023
عزيزي السيد سامر،بالنيابة عن الفريق بأكمله، أود أن أشكرك على الوقت الذي أمضيته في مشاركة ملاحظاتك، بعد إقامتك الأخيرة في فندق جلف كورت الخليج التجاري.ونحن نتطلع إلى فرصة الترحيب بكم مرة أخرى في المستقبل القريب!بإخلاص،أوستين أوباريمدير المكتب الأمامي والفريقفندق جلف كورت الخليج التجاري – دبي

2/10 Terrible

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from AO on 1 Nov 2023
Dear Mr. Philip,Thank you for taking the time to share your recent experience, you find us disappointed we did not meet your expectations. Rest assured all our guest concerns are taken with the utmost seriousness, your valuable feedback certainly assist us in improving our service.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

2/10 Terrible

Ella

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for conference and had issues the moment I came. Note I to Dubai twice a year usually. It was the worst experience ever. As I arrived early in the morning my room was not ready. I was offered to have breakfast. Well it was the last time I had breakfast though I paid for it. During 10 minutes I was as to move to another table three times as I was alone and most tables were for families or couples. I travel around the world and sometimes I travel alone and I have never been told I sit at the wrong table. I am a adequate person and if the restaurant was fully booked I would do the in respect to other customers but the restaurant was empty. When I reported the issue to the reception they apologized and that’s it. In advance I requested non smoking room as I gave allergy and I am total non smoker. Well I was given the most stinky smoky room . Unfortunate experience & do not recommend at all.
Response from AO on 6 Oct 2023
Dear Mrs. Ella,Thank you for sharing your experience during your stay with us; we were surprised to receive your comments on the 4th of October 2023, while our records reflect you stayed with us only on one occasion, back in October 2022.Please accept our sincere apologize for any inconvenience we may have causes you, you should not have had to move tables during you breakfast, would you recall the name of the person you complained to at reception, this would assist us taking the necessary corrective action.We retrieved your reservation and acknowledge the fact you booked a standard non-smoking room; we however find no trace of an early arrival request. Our records reflect your requested a room upon arrival at the hotel at 8:00 a.m., on the 28th of October 2022; may we bring to your attention our standard check-in time is 14:00 hours, the check-in time is clearly stated on our partner website and on our hotel website. As we could not assist at that early time due to high occupancy levels, you were offered a Suite at an additional cost, which following a physical visit, with our Front Office Supervisor Mr. Islam, you accepted, regrettably this option was for a smoking Suite.We would like to believe the above is an isolated incident and we will gladly show you our true hospitality should you afford us the opportunity to host you again in the near future. Please do not hesitate to call on me to arrange your next stay, I will ensure you have a comfortable stay.Once again, please accept our sincere apologies.Kind regards,Best regards Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

6/10 Okay

Firas

Response from Shaban on 1 Sept 2023
Dear Mr. Firas,Thank you for taking the time to leave a rating for your recent visit to Gulf Court Hotel Business Bay. We appreciate your feedback.We hope to have the pleasure of welcoming you back in the future for another great stay.Sincerely,Abdelrazek ShabanDuty Manager & TeamGulf Court Hotel Business Bay – Dubai

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy rooms
My room smelled like mold. I requested to go to a different room and it also smelled like mold. So I didn’t stay the night and simply left the hotel after 30min because it smelled.
Stayed 1 night in Jul 2023
Response from Austine Obare on 29 July 2023
Dear Ms. Maria,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience.Please rest assured that we take all your comments seriously, therefore I have shared your comments with our management team in order to assess and address the concerns. Kindly accept our apology that we could not meet your expectations we appreciate that you shared your feedback with us, as it offers valuable insights for improvement. We look forward to the opportunity of welcoming you back in the near future!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

10/10 Excellent

Dawn

Stayed 2 nights in Jun 2023
Response from Shaban on 21 July 2023
Dear Dawn,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to rate your recent experience.We look forward to the opportunity of welcoming you back in the near future!Sincerely,Abdelrazek ShabanDuty Manager & TeamGulf Court Hotel Business Bay – Dubai

10/10 Excellent

Reza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just had the most amazing stay and the rooms were comfortable and spotless
Response from Austine Obare on 27 May 2023
Dear Mr. Reza,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience.We look forward to the opportunity of welcoming you back in the near future!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

8/10 Good

Sajjad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service. Good experience.
Stayed 6 nights in May 2023
Response from Austine Obare on 17 May 2023
Dear Mr. Sajjad,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience.Your appreciation and recognition are a wonderful encouragement for the entire team and will certainly be shared.We look forward to the opportunity of welcoming you back in the near future!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

4/10 Poor

TAREK, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
front desk staff, very rude
Stayed 3 nights in Mar 2023
Response from Austine Obare on 24 Mar 2023
Dear Mr. Tarek, Thank you for taking the time to share your feedback in regard to your stay at Gulf Court Hotel Business Bay – Dubai as it allows us to objectively review the facilities and services, we provide to ensure that they meet and exceed your expectations. Kindly accept our apology that we could not meet your expectations we appreciate that you shared your feedback with us, as it offers valuable insights for improvement. I do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

4/10 Poor

Asif

Stayed 1 night in Mar 2023
Response from Austine Obare on 11 Apr 2023
Dear Mr. Asif, Thank you for taking the time to share your rating in regard to your stay at Gulf Court Hotel Business Bay – Dubai.Kindly accept our apology that we could not meet your expectations we do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

10/10 Excellent

Harminder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice clean hotel close to dubai mall and burj khalifa .indoor parking,monitoring 24hr
Stayed 4 nights in Mar 2023
Response from Austine Obare on 24 Mar 2023
Dear Harminder, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

2/10 Terrible

hitesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never stay here
Stayed 1 night in Mar 2023
Response from Austine Obare on 24 Mar 2023
Dear Hitesh, Thank you for taking the time to share your feedback in regard to your stay at Gulf Court Hotel Business Bay – Dubai as it allows us to objectively review the facilities and services, we provide to ensure that they meet and exceed your expectations. Kindly accept our apology that we could not meet your expectations we do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

2/10 Terrible

issam

Business traveller
Disliked: Staff & service
they refuse to upgare and give VIP access
Stayed 4 nights in Mar 2023
Response from Austine Obare on 24 Mar 2023
Dear Mr. Issam, Thank you for taking the time to share your feedback in regard to your stay at Gulf Court Hotel Business Bay – Dubai as it allows us to objectively review the facilities and services we provide to ensure that they meet and exceed your expectations. Please rest assured that we take all your comments seriously, therefore I have shared your comments with our management team in order to assess and address the concerns. Kindly accept our apology that we could not meet your expectations we appreciate that you shared your feedback with us, as it offers valuable insights for improvement. I do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Austine Obare on 14 Mar 2023
Dear Sir/Madame, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to rate your recent experience with us.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

8/10 Good

Ronit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Mar 2023
Response from Austine Obare on 14 Mar 2023
Dear Ronit, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to rate your recent experience with us.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

4/10 Poor

Ateequddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Austine Obare on 31 Mar 2023
Dear Mr. Ateequddin, Thank you for taking the time to share your rating in regard to your stay at Gulf Court Hotel Business Bay – Dubai.We do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

4/10 Poor

Waqas

Stayed 2 nights in Feb 2023

2/10 Terrible

Vladimir

Stayed 1 night in Feb 2023
Response from Austine Obare on 21 Feb 2023
Dear Mr. Vladimir, Thank you for taking the time to share your rating in regard to your stay at Gulf Court Hotel Business Bay – Dubai.We do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

2/10 Terrible

Max

Stayed 1 night in Feb 2023
Response from Austine Obare on 18 Feb 2023
Dear Mr. Max, Thank you for taking the time to rate your experience in regard to your stay at Gulf Court Hotel Business Bay – Dubai.Kindly accept our apology that we could not meet your expectations. we do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

6/10 Okay

Abdelmoniem

All good.
Decent 4 star hotel. Good breakfast. A bit pricey. Convenient location. Good views.
Stayed 2 nights in Jan 2023
Response from AO on 12 Feb 2023
Dear AbdelmoniemIt is our great pleasure to have you staying with us at Gulf Court Hotel Business Bay – Dubai and taking the time to share your recent experience with us. It was a pleasure to read your review and excellent services in all aspects.We very much look forward to having the opportunity to welcome you back!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

2/10 Terrible

Simon

Stayed 2 nights in Jan 2023
Response from AO on 1 Feb 2023
Dear Simon,It is our great pleasure to have you staying with us at Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.I do hope that you will get back to us and Gulf Court Hotel Team will have the opportunity to correct the negative impression and turn around your experience.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

8/10 Good

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from AO on 1 Feb 2023
Dear Amna,Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us. We very much look forward to having the opportunity to welcome you back soon!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Property seems pricey for what you get. Bed very uncomfortable.
Response from AO on 1 Feb 2023
Dear MartinIt was a great pleasure to have you staying with us at Gulf Court Hotel Business Bay – Dubai and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. We appreciate that you shared your feedback as it offers valuable insights for improvement.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

8/10 Good

Saleh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2022
Response from Austine Obare on 5 Jan 2023
Dear Mr. Saleh, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to rate your recent experience with us.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

2/10 Terrible

Turki, Riyadh

Stayed 4 nights in Dec 2022
Response from AO on 13 Oct 2023
Dear Mr. Turki,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience with us. We take note of your ratings and would appreciate you share with us further details which would allow us to take the necessary corrective action; Rest assured we take all our guest concerns with the utmost seriousness, thanking you for your valuable feedback.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the only problem was internet connection. Stuff was very friendly. Super slow internet.
Stayed 5 nights in Dec 2022
Response from Austine Obare on 17 Dec 2022
Dear Mr. David, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service.Please rest assured that we take all your comments seriously, therefore I have shared your comments with our management team in order to assess and address the concerns. We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay!
Stayed 5 nights in Oct 2022
Response from Austine Obare on 28 Oct 2022
Dear Ms. Kendra, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service, and excellent services in all aspects.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Michael Tapiwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and beautiful place to stay
Stayed 7 nights in Sep 2022
Response from Austine Obare on 17 Oct 2022
Dear Mr. Michael, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to rate your recent experience with us.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

2/10 Terrible

Zhino

Stayed 4 nights in Oct 2022
Response from Austine Obare on 17 Oct 2022
Dear Mr./Ms. Zhino,Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

8/10 Good

ofer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Austine Obare on 8 Oct 2022
Dear Ofer,Thanks for staying with us. We appreciate your rating!Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay

8/10 Good

UMER

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Sep 2022
Response from Austine Obare on 6 Oct 2022
Dear Mr. Umer, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to rate your recent experience with us.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

2/10 Terrible

Malvina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Sep 2022
Response from AO on 13 Oct 2023
Dear Mrs. Malvina,It was a pleasure to have you staying with us at Gulf Court Hotel Business Bay, thank you for taking the time to share your recent experience. You find us disappointed we did not meet your expectations and would appreciate if you could share with us further details, for us to the necessary corrective action.Rest assured we take all our guest concerns with the utmost seriousness, thanking you for your valuable feedback.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from AO on 13 Oct 2023
Dear Mr. David,It was a pleasure to have you staying with us at Gulf Court Hotel Business Bay, thank you for taking the time to share your recent experience. You find us disappointed we did not meet your expectations and would appreciate if you could share with us further details, for us to the necessary corrective action.Rest assured we take all our guest concerns with the utmost seriousness, thanking you for your valuable feedback.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

10/10 Excellent

Sandile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a best view of the bay and Dubai city and closer to the Mall.
Stayed 6 nights in Sep 2022
Response from Austine Obare on 30 Sept 2022
Dear Mr./Ms.Sandile, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service, attentive staff, and excellent services in all aspects.We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

8/10 Good

Marcia, Tacoma

Stayed 3 nights in Sep 2022
Response from AO on 11 Oct 2023
Dear Mrs. MarciaIt was a great pleasure to have you staying with us at Gulf Court Hotel Business Bay, thank you for taking the time to share your recent experience. Once again we thank you for your valuable comments,Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay - Dubai

6/10 Okay

Riad Abou

Stayed 6 nights in Sep 2022
Response from AO on 11 Oct 2023
Dear Mr. Riad,Thank you for choosing Gulf Court Hotel Business Bay and for taking the time to share your recent experience with us.Your ratings are a wonderful encouragement for the entire team and will certainly be shared.We look forward to hosting you again in the near future.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, room comfort
Overall experience was good. Hotel was clean. Employees are very good.
Stayed 3 nights in Aug 2022
Response from Austine Obare on 10 Oct 2022
Dear Mr. Jeff, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us.Sincerely, Austine Obare Front Manager & Team Gulf Court Hotel Business Bay - Dubai

10/10 Excellent

LESLIE, Miramar

Stayed 5 nights in Feb 2022
Response from AO on 13 Oct 2023
Dear Mrs. Leslie,It was a pleasure having you staying with us at Gulf Court Hotel Business Bay, thank you for taking the time to share your recent experience. Once again we thank you for your valuable rating.Sincerely,Austine ObareFront Office Manager & TeamGulf Court Hotel Business Bay – Dubai

10/10 Excellent

Qiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe and the staff was friendly.
Stayed 5 nights in Jun 2022
Response from Austine Obare on 4 July 2022
Dear Qiana, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us. We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service, attentive staff, and excellent services in all aspects. We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean hotel and great service. Allowed for late check in. Awesome
Stayed 1 night in Jun 2022
Response from Austine Obare on 1 July 2022
Dear Mohamed, Thank you for choosing Gulf Court Hotel Business Bay and taking the time to share your recent experience with us. We are very happy to know that you spent such an amazing experience at Gulf Court Hotel. It was a pleasure to read your review and to hear that you enjoyed our heartfelt service, attentive staff, and excellent services in all aspects. We do hope that we will be of service to you in the near future. Once again, thank you for your feedback. Sincerely, Austine Obare Front Office Manager & Team Gulf Court Hotel Business Bay – Dubai