Downham Hotels, London

"We had a great time in London while staying at the Royal Horseguards. The staff have been well trained in customer service. I highly recommend this hotel for your next stay in London."

"Very nice property well situated easy to get everywhere "

"Thoroughly enjoyed our stay. Lovely hotel & staff very efficient, friendly & helpful. Gigi the lady who checked us in was very helpful. Unfortunately the sink in the bathroom was very slow to empty, if we’d stayed more than one night I would have got it looked at. The shower doesn’t have a door as such & the water goes all over bathroom floor which could make it slippery, it either needs a door or the shower tray should be deeper. But apart from that I would recommend this hotel. Breakfast was plentiful with lots of choice & variety. "

"Easy walk from London Waterloo, but also very close to Lembeth walk tube station, lovely entrance way with chilled water. All the staff we encountered were super helpful there was also a good presence of (perhaps management) people ensuring everything was running smoothly. The room was clean with a great air con system to ensure it was never too hot or cold. We used the pool twice and was easy to book it lots of available towels, clean changing rooms, and again a presence of staff ensuring it was clean and floors were mopped and dry. If I was going to be picky the edges of the pool there were seals that were a bit mucky and starting to come off. Probably my only disappointment was breakfast the queue was quite long (9.30 Saturday morning) and then the food was ok, bacon was good. Bread was a bit stale and just felt lacking in some bits. A little slow to refill things especially orange juice and the breakfasts area just felt a bit chaotic and not overly enjoyable. I would definitely stay again but next time maybe go out for breakfast x"

"It was great "

"Hi, Everything was very nice overall, and I truly appreciated the hospitality. However, I did notice that the gluten-free options at breakfast were quite limited. Additionally, there were no clear labels indicating which products were lactose-free or gluten free. As dietary needs like gluten and lactose intolerance are not uncommon, it would be wonderful to see a wider variety of gluten-free and lactose-free options, clearly marked, in the future. Thank you again for the otherwise pleasant experience!"

"Great property! The rooms are big for London, very clean and modern. The location is excellent - close to trains and buses to go to any area of London, walking distance musicals, restaurants, and attractions like Buckingham Palace and Hyde Park. Highly recommend"

"Nice location. Clean property. Helpful staff. "

"Lovely stay, a little over priced if anything. "