Luxury Hotels in Tulum

"Our second visit to Secrets Akumal and it did not disappoint! We love this resort and will definitely be back!!"

"Well maintained property surrounded with beautiful natural environment"

"The Jashita Hotel was quiet, clean and magical. We enjoyed our stay. The food is amazing and the staffs are friendly and nice. I absolutely recommend this place if you are looking for nice, relaxing and quite stay. "

" My friends and I booked a trip to Tulum, and we used hotels.com to find a condo near the beach. Overall, we were very satisfied with the location, service, and condition of the condo. Initially, our first condo had no working Wi-Fi. Our contact, Lenin, was very helpful and immediately sent workers to investigate. Because it was going to take a couple of days to get the Wi-Fi working, he offered to move us to another condo. It was in the same complex, but a different building. It was honestly...

"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "

"HORRIBLE EXPERIENCE! AVOID. Please Read Reviews Prior to Booking. I suggest reading the Paragraph Long reviews other people have placed on the booking sites because they are Accurate with the description of the Horrible Experience of this Place. Where do I Begin with the Nightmare-ish experience of this Place.1. Rude Managerial Staff 2. Poor Communication 3. Money Hungry with all the Hidden Fees/ Misleading wordings for purchasing Traps You need to have your own vehicle to get to places....

"Großes arparment gemütlich eingerichtet man fühlt sich wie zu Hause mit Waschmaschine und Trockner und der gut eingerichteten kueche. Leider war es kein poolblick und sauber machen muss Mann selber Wie beschrieben Putzfrau kommt einmal pro Aufenthalt stimmt nicht."

"No toiletries, no warning of how to check in because there is no staff, no food, no transportation. "