"Below expectations..
Unfortunately, we found the experience fell short of what we anticipated for a property of this caliber and price point.
The resort itself feels somewhat dated and outdated in certain areas. While the overall grounds and atmosphere are pleasant and relaxing, the rooms and facilities show signs of age that don’t fully align with current 5-star standards.
Given the high rates and our expectations for safety, maintenance standards, privacy, and guest care at a Westin property, we were left quite disappointed. While the relaxing setting has potential, several key aspects like room condition, view accuracy, value for money, and handling of security and maintenance concerns need significant improvement.
We would think carefully before recommending or returning."