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In-room safe, desk, blackout curtains, soundproofing
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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.8/5 Exceptional
159 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Map

Explore the area

Popular LocationJalan Alor8 min walk
Popular LocationPetaling Street11 min walk
Popular LocationKuala Lumpur Tower16 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Business Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsBusiness Room, 1 King Bed

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighbourhood, citizenM Kuala Lumpur Bukit Bintang is in the city centre and near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaria KLCC and Kuala Lumpur Bird Park. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Map
Popular Location

What's nearby

  • Jalan Alor - 8 min walk
  • Petaling Street - 11 min walk
  • Central Market - 12 min walk
  • Berjaya Times Square - 14 min walk
  • Kuala Lumpur Tower - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • CanteenM — 1 min walk
  • CanteenM — 1 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Romantic Kuala Lumpur hotel in Bukit Bintang, walk to Jalan Alor
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a microwave in a common area, a 24-hour front desk and express check-in. All 210 soundproofed rooms provide free WiFi, free wired Internet and WiFi. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include Netflix and fridges.
CitizenM Kuala Lumpur Bukit Bintang offers 210 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch and dinner
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: MYR 35 per person (approximately)
  • Fee for in-room wireless Internet: MYR 0 per stay (rates may vary)
  • Late check-out fee: MYR 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Parties and events are allowed on site. Long-term renters welcome.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel
Sky Express Bukit Bintang
citizenM Kuala Lumpur Bukit B

Frequently asked questions

Can I cancel my reservation for free at citizenM Kuala Lumpur Bukit Bintang and receive a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Kuala Lumpur Bukit Bintang cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at citizenM Kuala Lumpur Bukit Bintang?
Checkout is at 11:00 AM. Late checkout is available for MYR 150.
Where is this hotel located?
Located in Bukit Bintang, this romantic hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Petaling Street and Berjaya Times Square are also within 15 minutes. Imbi Station is 13 minutes by foot and Kuala Lumpur Masjid Jamek Station is 13 minutes.

Guest reviews

Overall score and ratings for citizenM Kuala Lumpur Bukit Bintang

4.8
Exceptional
5 - Excellent
134
4 - Good
17
3 - Okay
4
2 - Mediocre
2
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mary was amazing & The Staff Amazing nothing was too much trouble love this hotel

Stayed 2 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Awesome boutique hotel chain that provides great value! Great location next to Jalon Alor night market. Perfect for foodie. Beautiful decor & lobby area!

      Stayed 3 nights in Feb 2020