Double Room

Reviews of Kings Highway, Derby by Marston's Inns

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 353 reviews" "
Rating 8 - Good. 154 out of 353 reviews" "
Rating 6 - Okay. 35 out of 353 reviews" "
Rating 4 - Poor. 9 out of 353 reviews" "
Rating 2 - Terrible. 14 out of 353 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rup

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Derby hospital. Was attending meeting there . Comfortable quiet place to rest and plenty parking
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Staff & service, amenities, property conditions & facilities
Another great stay, although the bathroom in the room this time could have been cleaner. I will definitely be returning.
Stayed 2 nights in May 2024

8/10 Good

Kulwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Apr 2024

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and walkable to shopping kingways retail park.Room is basic, but kettle with tea and coffee in the room.Room price is reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, clean, comfortable, friendly atmosphere, shops nearby. Great location for my needs. Booked here again for my next trip to Derby.
Stayed 1 night in May 2024

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here in the past. This time we really noticed a decline in the fabric of the room and corridors. The floors creak loudly, sink tap moved around every time it was turned on, cracks in wall covering around bath taps ( dirt can get into cracks), plaster deposits from wall on carpet in corridor, tired old carpet. Positive: Staff are wonderful; friendly and professional.
Stayed 8 nights in Apr 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good apart from couldn't get hot water.
Stayed 1 night in Apr 2024

8/10 Good

Mike

Travelled with partner
Bathroom taps could not be adjusted either full on hot or full on cold Also the Wi-Fi in the room wasn’t operating well
Stayed 1 night in Apr 2024

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Apr 2024

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
Nice room. Large bed. No hot water.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Warwick

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

lee

Business traveller
Liked: Room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was ideal for an over night stay, with free parking, close to Derby Royal Hospital for us to visit a relative, which was only a 10 min walk away, this saved on parking fee's and queuing at the Hospital. The pub was excellent for food with a nice atmosphere. The carvery was delicious! We had the breakfast too, which was good. We would stay again, the beds were comfy and clean but it really does needs modernising and updating.
Stayed 1 night in Jan 2024

10/10 Excellent

simran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Stayed 1 night in Jan 2024

6/10 Okay

Steve

Stayed 1 night in Jan 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay on route to the Dales
Easy check in clean and excellent value. Comfy bed and plenty of hot water. Good food and value carvery. Near retail park and easy parking Great value £45 a night.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are comfortable and reasonably large. Food was okay as was the service.
Stayed 2 nights in Dec 2023

2/10 Terrible

mya

Liked: Staff & service
Disliked: Cleanliness
Everything in the hotel was dirty.
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Disliked: Room comfort
Constant drone of boiler adjacent to room
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Light was smashed bed mattress was dirty and 2 single beds together very uncomfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay agai
Stayed overnight, room was clean and tidy and smelt fresh. Pub is very big and had a disco on....service at the bar was quick and no queues even though it was quite busy. Would definately stay again. Breakfast was lovely and good value for money. Freshly cooked and was really hot.
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Stayed 1 night in Dec 2023

10/10 Excellent

Rodica

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Adequate for a short stay.
Stayed 1 night in Dec 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, but was a bit dated. But still pleasant enough. The bathroom was clean but there was rust around the fixtures and the button to divert water from the shower to the bath was broken and just balanced on the tap. Slept well, but was woken in the morning to the smell of cigarette smoke, which was very strong in the bathroom oddly, wondered if the room below was smoking and it came up through the extractor fan somehow. No windows were open.
Stayed 1 night in Dec 2023

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Carly

It would help if you knew before hand about check in at the pub. Walking back and forward wastes time and in the dark and rain with all your stuff is a bit of a hassle. Room was adequate, cold til i turned heater on full for a few hours. Previous occupant had clearly punched the bathroom door causing damage which doesnt look good
Stayed 1 night in Nov 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Joanne

Business traveller
Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Staff were lovely and more than willing to help with anything needed. Really enjoyed our stay. Unfortunately had to leave early but will definitely be returning.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
what you expect from a business guest style hotel. Plug sockets near the bed, not on the opposite wall would be helpful.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
Very good location and price. Corridor had a weird smell
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation is close to the hospital. I was able to leave my car in the hotel car park and walk to attend my appointment and not incur the extortionate car parking charges. Spacious room,clean.comfortable bed and a hot shower. Good car parking facilities and very quiet .
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok but not worth £95
Lovey people and bed comfy but the bathroom needs upgrading and the communal areas just smell bad. Bathroom… chipped sink, broken wall panel, heated towel rail didn’t work and old fittings. Communal spaces… bad food smells from communal kitchen and reception area smelt bad.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay for Derby
Rooms were ample, and there was plenty of drinks. Place was very clean. Space in the car park at all times. We had evening meal and it was good value and tasty. Handy for A38 etc. Perfect for where we needed to be.
Stayed 1 night in Oct 2023

8/10 Good

GARAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Sep 2023

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and simple
Room smelt lovely when walking in. Fan provided. Very clean. Tea/coffee and biscuits provided. Only slight issue was that the bed was too soft for my liking but obviously thats personal preference. Check-in was easy Food at the pub was spot on
Stayed 1 night in Sep 2023

8/10 Good

Robert

Business traveller
Liked: Staff & service, property conditions & facilities
Its okay but basic
I thought the hotel was okay but basic. The organisation of the checking in/out and breakfast was chaotic. Evidently breakfast and hotel cannot go on the same receipt .... weird.
Stayed 1 night in Sep 2023

8/10 Good

Jude

Stayed 1 night in Sep 2023

10/10 Excellent

Yvette

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Had a nice stay here. All you would expect. Clean and tidy. Would stay here again
Stayed 1 night in Sep 2023

6/10 Okay

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Another week stay
All staff are great , food beer great , unfortunately I stopped during a heat wave and the upstairs rooms are horribley hot , fan never helped, have to check out last night and stopped somewhere else , needs updating , apart from that 👍
Stayed 5 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Convenient position and clean. Comfortable. But lack of air con spoiled it a little
Stayed 2 nights in Sep 2023