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"Staff was helpful and rooms had decent spaces and pleasant."

"excellent"

"Stayed at the hotel as I was attending a birthday party in nearby Earls Colne. The hotel was easy to find and location to the village was excellent. Staff were so helpful from check in to check out. Was a slight issue with my room during my stay but this was sorted expeditiously by the duty manager and housekeeping. Would recommend a stay here and would certainly stay again next time I visit the area. "

"The room was clean, service excellent, could park right outside the door."

"Clean, comfortable room. Good ensuite. Hotel staff very friendly. Breakfast a little limited but overall a good stay. "

"Our room was great, staff we're lovely and the setting excellent. A great stay we will be back. "

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "

"Very helpful staff. Lovely quirky room."

"Very nice rooms comfortable. Add to that the delicious food served in the restaurant, a great stay! "