Crystal Creek Apart Hotels

"Helpful staff good clean room"

"The staff were very accommodating and so relaxed; such a charming environment. The small downside was the small size of the shower and the absence of a freezer within the apartment. However, certainly excellent value for money, again, with wonderful and friendly personnel."

"PROS: The resort was very clean, the room modern and well stocked - there was a proper amount of pots and pans and cooking utensils to make use of the kitchen. There were four separate pools; the Splash Zone was well appointed centrally to all rooms. There is a bus stop right outside the resort that takes you into the main train stations and bus/train/tram fares are 50c for 2 hours making it accessible and cheap to reach the theme parks if this is your focus. Transport from the airport is easy; with a bus right at the arrivals terminal, and stopping right outside the resort; 50c per person for the trip (as at May 2026). VEGAN's: This is a vegan Mecca. Within a 3km radius there are dozens of options, including dedicated vegan eateries. CONS: We booked through a booking agency (Wotif), which clearly stated payment at the venue, despite sending evidence we were hassled and threatened cancellation of booking if we didn't pay; inadequate amount of towels supplied (two would be fair, plus a pool towel - not asking for $5 per towel deposit). A bond was required on top of full payment 7 days in advance; cash could be taken but not returned as cash, wallet pay requires a return by direct deposit to the bank account; and a normal card still yields 7-10 days for refund. This is not listed as a requirement in the Wotif booking info. The staff on the front counter appear indifferent to this, and the phone service blame the booking service for having limited info they can send."

"One br apartment in great location with water views from the balcony. Very comfortable bed and clean furniture. Only downside was over 4 nights the room wasn’t serviced once. There were cleaners around so we were able to get more coffee, milk and clean towels but they still did not make up the bed. Would definitely stay again though for room and good selection of bars and restaurants."

"The gym needs an update. Great hotel. Great location , completely outdated gym! "

"Absolutely outstanding, beautifully appointed hotel and rooms, fabulous view, amazing staff"

"Delighted to spend a couple of wet days relaxing before flying out. Great bed, enjoyed the restaurant and loved the 11am checkout."

"Cannot get a better location than this Mantra. Smack bang on the beach, between two sets of restaurants and bars. We were stoked that the spa and sauna worked (watch out for that sauna - higher than 80 degrees! :) as often you are disappointed when you get a hotel, thinking that the resort facilities are going to be amazing - and they're not working. Not the case here! Lovely stay, heaps of friendly staff. Free parking included... It was absolutely great. Nicely appointed room, which would do you well whether you were staying for 2 weeks or just overnight like us. Will stay again!"

"👍"