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"No hot water, air conditioner did not work"

"The room was clean and very comfortable."

"No breakfast "

"The rooms have very few electrical outlets for charging all devices a traveler carries."

"I was expecting better given the star rating and the hotel’s reputation. The location is not as close to the airport as advertised — guests must wait for a shuttle, which also comes at an additional charge. I felt misled by the information provided. Additionally, the staff did not seem friendly or willing to assist, which was disappointing. For a hotel of this category, this was not the experience I expected."

"The staff were friendly."

"Loved everything except the extra thin walls. We would likely stay again and hope for quieter neighbours next time. Great location and fantastic view from a lake facing room"

"Excellent location. Friendly staff. Easy to walk to sites"

"Loved the villa - serene and perfect for a group of 4. Only feedback would be air conditioner does not work in spring time due to city laws - you need to be prepared to sleep with windows open if you need cooler setting "