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"Great location, excellent size room, competitive price when we stayed. No complaints. "

"Had a relaxing stay overall. Friendly staff in lobby,spacious clean rooms with good clothes storage and comfortable beds. Nice to find hairdryer,iron and ironing board in the room. Good sized bathroom with lovely toiletries. Cooked breakfast at 9.30am was cold on our first morning and after microwaving our food,the warmers were switched on by a member of staff. Breakfast was on til 11am but the warmers were off. Breakfast was only warmer on our 2nd day as some trays were empty and freshly cooked food had to be waited for. Pastries,breads and cheeses were good as was the coffee. Nowhere in the information i received or on the hotels website was it specified that the pool was not hotel specific. I thought i was booking a hotel with its own pool & spa for residents. It was a leisure centre attached to the hotel which was open to the public. On going for a swim,half the very small pool was cordoned off for swimming lessons. Managed to do a little swimming but couldn't use the only 2 heated loungers as there were children on them who were not staying in the hotel. Kind of disappointed slightly as it wasn't what i thought and would have preferred it to have been exclusive to hotel residents. The spa was very very good though. Massage & reflexology was well worth it. Relaxing atmosphere in the spa and felt chilled out after treatments. Not a bad stay overall. Would consider staying again."

"Great location, very helpful staff, nice little touches in the room, excellent breakfast. Rooms could do with a re-furb and my bed was too hard for me, but I would stay there again."

"Lovely clean rooms, staff very warm and welcoming. Staff are very aware of guests needs. You can get spare towels etc from the front desk. Great breakfast and good eveming menu for the hungry traveller. Nice bar area open 24hrs. We had a very comfortable stay and only 15 minutes walk to the centre of Bath. Will defintely stay again."

"Rather down at heel...and as such too expensive for what you get. Conveniently placed. "

"Close to all amenities. Lovely hotel , would definitely recommend."

"Small pool"

"Excellent hotel."

"The spa was wonderful "