Spa Hotels & Resorts in Cancun South from AU$140

The hotel was gorgeous. Staff friendly and very helpful. The tour desk were able to change my sailing tour on the morning as it was raining and I wanted to wait a day for better weather. The prices for food and beverages was expensive. Considering this cost the same as an all inclusive, but with no inclusions I expected more reasonable prices to drink and eat in. The store sold a small beer and chips $20 should be more like $4. That’s a step mark up. The beach and pools were stunning. I’d go...

Good Staff and Really Nice Property and BreakFast

lovely grand old school hotel, the staff were exceptionally friendly and helpful. great pool and gym. beautiful lobby. the rooms and decor in other areas are elegant but perhaps starting to look a little dated and tired. It would be spectacular with a more contemporary refurb. the restaurants onsite are a little overpriced and uninviting. overall a great hotel experience.

Staff are great like Hugo the butler

Such a wonderful place to stay. Relaxing, safe and can forget about the world outside

Really enjoyed staying in this hotel. The restaurant were mostly fantastic and the range in the breakfast buffet has to be seen to be believed. We were upgraded on arrival due to our hotels.com gold status which was amazing. Rooms were immaculate and clean and staff very helpful. My only negatives were that most of the chairs around the pool were taken very early so if you arrive at the pool by 9am there was no lounges. Also we had multiple calls to try to sell us the Palace loyalty program...

The facilities, staff, activities and restaurants/ food were all fantastic.

Amazing amenities for kids!