Luxury Hotels & Resorts in Cancun South from AU$104

"Food was very good. A lot of variety, the staff was excellent always very attentive and helpful and the hotel was clean and very nice , I will recommended for sure and stay again there "

"My boyfriend and I had the ocean view king suite and it was huge! Super clean. Everyone was super friendly including Jose. He kept the vibes up and was truly an amazing soul! I enjoyed the food at each restaurant. 10/10 for me. We cannot wait to go back! "

"great stay, I will be booking again!"

"Very disappointed at this hotel, don’t even believe the 9.2 rating, it’s short staffed, no waitress at the beach, no good amenities, room for some reason u can’t open the balcony doors or the floors will get wet, (condensation they said ) never seen it happen in any other hotel, restaurant by the pool open at 11am and closes at 3pm, can’t say anything staff will get mad at you, it’s just soo much bad for this hotel, would never recommend to anyone."

"Breakfast food was absolutely amazing. Fresh everyday."

"waiters in restaurants where the most friendly and polite people sellers are the worst they dont let you go buy by just saying no thank you they are rude and make smart comments very annoying. Pool was closed at 6 pm every day thats early the sea water by the hotel was dark you didnt expereince the nice blue color."

"Visited May, 2026. This property is well maintained, the hotel grounds is clean, likewise, my room was clean with good amenities, I stayed in building C and had a partial sea view. The pools are well maintained and kids friendly. The staff is pleasant and helpful. Easy access to public transport and convenience stores are a couple minutes walk away. The food and drink were ample, the restaurant staff was very attentive and there was a wide variety of food, the taste was in the better side, I liked Fasano restaurant, the Italian restaurant was okay, but for me the Italian food had a little too much pepper, it was Italian with a Mexican twist, the hotel is on the beach, but the sargassum seaweed hinders the beach experience, overall I will stay here again, its good value for money and very kids friendly, its a good family spot"

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"

"We booked two rooms, each with two double beds but one of the rooms we got had only a king size bed. Instead of finding us another room with two double beds, we had to get another single bed rolled in. One of the rooms constantly smelled like mold. As an all-inclusive, the hotel is not a great option for anyone planning on doing lots of early morning excursions as no real food options were available before 7:00 am. Yes, you can pick up a ready made sandwich, some unhealthy danish/muffin options, fruit and a drink from the 24 hour buffet, but these options are not great, especially for vegetarians and if you are concerned about the safety of uncooked fruits and vegetables. Also, the quality of drinks and food were just average, with sugary syrups used instead of juice in the fancy drinks and grissly/fatty meats. The pools and setting were terrific of course but it would be nice if someone actually monitored the hallways to keep people quiet during sleep hours. Every night we could hear the voices of excited party folks reverberating around the concrete hallways, had drunken fools knock on the 'wrong' door in the middle of the night, or had someone pull the fire alarm. This did not make the hotel a restful place. I thought by picking a hotel that included families that it wouldn't be such a party hotel but that was not the case."