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Reviews of Alison Court

3 out of 5
Alison Court
Apsley Road, Clifton, Bristol, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Manjit

Stayed 1 night in Dec 2023
Response from Jess on 11 Jan 2024
Thanks for staying with us. We appreciate your feedback and are sorry that you felt your stay was unsatisfactory, we will pass this feedback onto the team.

8/10 Good

S

Stayed 2 nights in Nov 2023
Response from Jess on 11 Jan 2024
Thanks for staying with us. We appreciate your feedback and great rating!

6/10 Okay

Grant

Business traveller
Liked: Property conditions & facilities, room comfort
Access coms poor
Flat was fine but getting in not clear. Access code given it enter building but info to know which flat and how key worked poor had to didn't 30 mins to get answer to talk to someone to get in
Stayed 1 night in Nov 2023

10/10 Excellent

Shena, Nassau N P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in Apt and virtual key were unusual for me but the instructions were clear and easy to follow. The apartment was pristine and very inviting. I would recommend Alison Court to friends and family. I hope that on my next visit I am able to book for a longer stay.
Stayed 1 night in Oct 2023
Response from Sarah on 31 Oct 2023
Thank you, we are pleased you enjoyed your stay and that you found the check-in easy to navigate. Kind regards

4/10 Poor

Susan

Stayed 1 night in Sep 2023
Response from Sarah on 31 Oct 2023
Thank you for taking the time to rate your stay. Kind regards

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and convenient
Very comfortable and well-equipped. Convenient location, but parking could be a problem if the on-site spaces are full. Check-in procedures look complicated but are actually quite easy to navigate. We would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rehana, Cheadle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mahwish

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location, Comfy bed!
Location is excellent for Clifton downs and nearby Cotham hill/ Redland, love staying in this area of Bristol , so many food and drink options and easygoing vibe. Parking is an added bonus in this area, plus it is free :))) Accommodation is how it looks in the pictures, and bed was comfy. Cleanliness: Prestine. Minor niggles: Instructions to get in not really clear, couldn’t find the access code to get into the building, though the contact number provided did answer quickly to resolve this. The app you need to install onto smart phone to get into room, can only be downloaded onto one phone, gave the login to my travel partner then the app on my phone became invalid. I found out when I returned to use and couldn’t get in! This means only one of you can have a key. Early check incurs a surcharge.. we arrived 30 minutes early, property was ready but informed it was £20 to put our luggage inside. Fortunately had car so left it in there, which they kindly allowed us to park early.
Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Alison Court
Did “online check in” the evening before arrival, and downloaded the Livvi App for the electronic key, as recommended by Alison Court. All went well, we got an offroad parking space in the allocated parking area. Entry to building and apartment worked well with no problem (which is good for me as I am new to using a smart phone as an electronic key). The apartment was bright, clean and fresh. The owners/management had very kindly left us an anniversary card and some chocs as we were staying for a special occasion, which was a delightful touch. We stayed for 3 nights and had a lovely time exploring Bristol. On our last full day there, the lounge light switch decided to stop working and we couldn’t turn the lights off. All was resolved that evening without any inconvenience to ourselves. Would definitely stay again, highly recommend it.
Stayed 3 nights in Jan 2023
Response from Jonathan on 1 Mar 2023
Thanks for your positive review Elaine. We look forward to welcoming you back to Alison Court in the near future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bristol
Was in great area but issues with door lock system and hot water in the kitchen didnt work
Stayed 3 nights in Nov 2022
Response from Jenni on 1 Dec 2022
Dear Jonathan,It is pleasing to see that overall you enjoyed your stay.Please be assured that your additional feedback will be passed on to our Maintenance Team - had you mentioned these points during your stay we would have been happy to assist.We do hope that you will consider a return visit in future.Kind RegardsJenni

2/10 Terrible

Glenys

Stayed 1 night in Nov 2022
Response from Jenni on 17 Nov 2022
Dear Glenys,Thank you for your review.It is disappointing to see that you have given your stay such a low score, should you wish to provide further detail regarding your recent experience please don't hesitate to contact us.Kind RegardsJenni

6/10 Okay

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but noisy
The location is fabulous and the apartment was lovely but it was very noisy as there seemed to be a party in one of the apartments so lots of noise in the corridor and banging of doors. Free Parking onsite was really useful, so overall, will definitely use again but be warned, bring ear plugs! (Tea and milk also nice touch but can you leave more milk please?)
Stayed 1 night in Jul 2022
Response from Chrissie on 5 July 2022
Thanks for your review, we work hard to ensure that all our guests have a great and relaxed stay. I am so sorry that there was noise when you were staying. We have got a 24hr security company for any of these occasions. It great to see that you will stay with us in the future. Kindest Regards Chrissie

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, fantastic amenities and the free parking was a bonus. Loved not having to wait at a check in desk either, straight in with key code access. Great stay, we'll be back.
Stayed 1 night in Sep 2021
Response from Chrissie on 6 Sept 2021
Thank you for the review on our apartments, I am glad that you enjoyed your time with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience.
Stayed 1 night in Jul 2021
Response from Chrissie on 6 Sept 2021
Thank you for your review

8/10 Good

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Apartment is small but clean and comfortable. But...WiFi didn’t work. Emergency phone and emails not answered. So thumbs up for the apartment, thumbs well and truly down for customer service. They get my money, what do they care? For that reason, won’t use again or recommend.
Stayed 1 night in Jan 2021

8/10 Good

Evelina

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bristol solo traveller on business
Accommodation is one of the best i have used, all that you need in a well presented flat. Clean and tidy all round. Bristol zoo and park are walking distance with local shops again at the other end off the street. Not for you if you have anything bigger than a transit style van as the enterance into the accommodation is tight. Departed property early on the Friday 04.00 as the visitors in flat 2 were still partying. No regards to others that were using the location. Night porter required
Stayed 3 nights in Jun 2020

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2020

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great and quite location, close to Bristol zoo
Stayed 3 nights in Apr 2020

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem of a place
Great, newly refurbed little studio in a fantastic location. Kitted out with everything you need. I will definitely book again : )
Stayed 4 nights in Mar 2020

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect for couples
Excellent place for a couple.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great location and a nice studio flat at a great price
Stayed 1 night in Feb 2020

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money
Perfect place for a couple
Stayed 1 night in Jan 2020
Response from Alison Court Management Team on 28 Jan 2020
Hello Justin, Many thanks for your review, delighted to hear you had an amazing stay and many thanks for your kind words! We really hope you will come to stay with us again. All the best Alison Court Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
99% Positive
Alison Court is a really good place to stay, clean well equipped and not too far from local amenities. I do, however, have one gripe. There appears to be a ventilation system in the apartment that make a lot of noise, so much that I find it difficult to get to sleep, please can the owners take a look at this? Apart from that I'll be back to stay in the future.
Stayed 2 nights in Jan 2020
Response from Zee Ruska on 9 Jan 2020
Dear Guest, Thank you for your feedback . We are very happy to hear that you have found our apartment convenient and mostly we have met your needs. We are very sorry that you have a some trouble with the ventilation however in order to investigate this problem we would need to know which apartment you have stayed in . Look forward to hearing from you. Many Thanks Kindest Regards Zee Ruska

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and had everything that we needed. Easy to access flat, easy free parking and close to main town.
Stayed 2 nights in Dec 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great studio apartment
Great location! Cute little studio apartment ehich had everything we needed for a few days stay. Lots of nice little thoughtful touches. Easy check in and spotlessly clean. Great!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to use very well presented excellent cleanness first class all the way
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like home from home to an excellent standard
Stayed 1 night in Oct 2019
Response from Zee on 9 Dec 2019
Hello There, Many thanks for your review, delighted to hear you had an amazing stay and many thanks for your kind words! We really hope you will come to stay with us again. All the best Alison Court Management Team

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and well appointed flat
Stayed 1 night in Nov 2019
Response from Zee on 9 Dec 2019
Dear Hilary, We are delighted to hear that you liked everything about the apartment and we really appreciate you taking the time to post your feedback on Expedia. We will certainly look forward to welcoming you back again to Alison Court very soon. All the best Alison Court Management Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full value of money...nice clean and very cozy place to stay. Staff is amazing and helpful
Stayed 1 night in Nov 2019
Response from Zee on 9 Dec 2019
Hello There, Thank you for taking the time to share you feedback with others and us regarding your recent stay at Alison Court. We are very happy to hear that we have met your expectations in regards to value and cleanliness of the apartments as well as that our staff was responsive and ready to help. We really hope you will visit us again in the future. All the best Alison Court Management Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location to family living in Clifton and restaurants
Stayed 1 night in Nov 2019
Response from Zee on 9 Dec 2019
Hello, We are delighted to see such a lovely feedback! Thank you very much. We hope you managed to visit lots of lovely places while staying with us. All the best Alison Court Management Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access, parking included, very convenient location
Stayed 2 nights in Oct 2019
Response from Zee on 9 Dec 2019
Thank you so much for you great feedback we really appreciated this it is great to hear that you have found the apartment in convenient location and check in was smooth for your without any problems :) All the best Alison Court Management Team

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Zee on 9 Dec 2019
Dear Amelia, Thank you for taking your time to send us your feedback. We hope to see you again in the future. All the Best Alison Court Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to our family that live in Bristol and the restaurant we had booked
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

paige

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment was perfect, we didn’t really stay in for long but
Stayed 1 night in Sep 2019

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean. Quiet. Easy to access.
Stayed 1 night in Sep 2019
Response from Zee on 13 Sept 2019
Dear Jill, Thank you for your amazing review. We are really happy to hear that our apartment has met you needs and we hope you will come back again in the future. Many Thanks Kindest Regards Zee Ruska

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to a budget hotel
Well equipped, good location, easy booking and supportive staff.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying here! Extremely run down building with boarded up windows. Very dirty room with cannabis grinder and old food left in cupboards from previous visitors. Bathroom not cleaned properly, loud music from other apartments. Contacted the company during stay with no response. Would be fine if it was cheap but its not.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

shady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Zee on 9 Dec 2019
Dear Shady, Thank you for your amazing 10 out of 10 :) We hope to see you back! All the best Alison Court Management Team