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"Breakfast was good, with plenty of choice and helpful, friendly staff. Our Greek salads in the evening were excellent but we did have to wait a little, which was difficult after flights from Australia and Singapore. Check in was odd in the sense that we were told we had a twin room and the receptionist spent some time looking for a double room after she'd confirmed they were fully booked! "

"Very quiet and comfortable for a night’s sleep. Check in is at 3 PM. If you arrive early you can check in for an extra fee only. No complaints. "

"I ALWAYS love staying here when I’m in the Heathrow area. The staff is wonderful and the facility is awesome. I love the breakfast avc I love the gym!!! Great location too!!!!"

"Handy for the terminals"

"Everything was clean, comfortable and the customer service was EXCELLENT!"

"I’ve stayed here a number of times because it’s so convenient when flying in/out. Staff will try to allow an early check-in if your room is ready, which is greatly appreciated. And the breakfast buffet is included and very good."

"Bad smell in bathroom when we arrived and throughout stay, like sewage. Informed the front desk. Otherwise fine"

"I often stay here for work. Rooms always well presented, looked after and staff always willing, friendly and good at their job"

"Great stay"