Apartments in Basin Pocket

"Very convenient for the convention center"

"Great bed very comfortable. Bathroom was very slippery in shower (felt as might slip over) and water pressure low. WIFI was bad Couldn't log in with.my laptop. Had to use my phone as a hotspot."

"Very comfortable and convenient location."

"I loved this hotel how close it was to Central Station and Queen Street Mall"

"Spectacular views, clean, excellent communication by the staff online and in reception. Lovely reception staff. Parking is available for a fee which is well worth it. We got a little lost each time trying to find the car with all the different lifts which isn’t a big deal. The lifts are fast which is good for most people, but sadly wasn’t ideal for the adults like us who experience vertigo, as with the movement of the building. Kids had a ball."

"It was located in a good spot with a quick walk to the bus station. They didn't change the towels or bedding with the room service. The service from the front desk staff was very professional and kind, the restaurant though had staff playing loud music while guests were eating and were on their phones quite a bit."

"The rooms are on the small side but we found it to be perfectly adequate for our short stay. The bed and pillows were clean and comfortable . We had a small issue of an incorrect room type at check in but it was sorted out very quickly by the young man on reception. The hotel is very conveniently located to the city and central station. TIP..if you arrive by train take the Wickham Terrace exit....stairs or lift available...cross over towards the small shopping arcade and follow the 'access to Astor Ave/ The terrace' sign (walking through the arcade) and it will take you very close to the Mantra hotel. Sooo much easier than dragging luggage up the hill to Edward st."

"We loved our stay at The Star. Although it was a Monday night, the rooftop Sky Deck was full of people and the views just stunning! Room was gorgeous, recommend the river view (the higher up the better!) We had dinner at Dark Sheppard and were well looked after by the team. Would definitely do a little staycation again at The Star!"

"The hotel was amazing very central for my needs will stay again"