Basin Pocket Holidays from AU$534

Property is in need of an update.

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

Very easy check in.

For the price is it okay - you definitely would get better accommodation for the same price elsewhere. Convenient check in but the cleaning is quite poor. Cups and bathroom were dirty this time around.

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.