"Kino at the Aviary was the BEST!!! Every team member was exceptional. There was an instance in the Casino where my husband was with our 7yo daughter walking through to get to the Sugar factory and one of the casino attendants was very nasty and rude to my husband in telling him that she(our daughter) couldn’t be there and she needed to go. She said this several times. This occurred this past Saturday evening. My husband had to explain to her that the way she spoke to him in front of our child was unnecessary and inappropriate. She didn’t say anything after that. There is a way to speak to people, professionally and courteously especially in front of children. Perhaps you may need to have a course in courtesies and speaking to guests. Otherwise, we had a wonderful stay without incident. The entire team except for her as I mentioned, were OUTSTANDING!!!"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
