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"Pools were either too cold or too hot! Friendly staff except unable to deal with simple problems not alone large ones; like no running water. "

"Found rooms to be clean and comfortable with a gorgeous view. Most staff very friendly. Some of the bartenders seemed put off at times. Property is a bit dated but very well kept. The beach area was beautiful but small for number of beach goers. We could barely walk to the water. "

"Yes, the ocean was visible from the room. The pools were clean"

"Activities for all ages, great for kids/family but also thoroughly enjoyed it as just a couple."

"It’s good value for those on a budget hoping to take advantage of access to Atlantis but after a 9 night stay, we found the process to get wristbands tedious some days where it would take over an hour of lining up to get wristbands (pro tip- go early and sign your waivers online on the day of to save time and can show a picture of your ID so you don’t need to bring it along). Some of the things in the hotel were not in working condition but were all fixed relatively quickly (the safe took about 2 days to get properly fixed, the hair dryer didn’t work but they provided a new one, the light in the bathroom went out, the washing machines on the side of the building we were staying in were out of order), required 2 requests before they brought up a microwave in our room and the service at cruesoe’s restaurant usually take 1.5-2 hours per meal so plan accordingly. That said the food at cruesoe’s is delicious and pricing is reasonable. Overall not a bad stay and excellent value. I found little things annoying but tolerable. Try to get a room in the building on the left because closer to all amenities (pool, restaurant, stairs/ ramp you’d take to get to Atlantis, working washer and dryer). "

"Beautiful resort 5* "

"Perfect beach. Large so not overcrowded. Quiet. Excellent responsive staff. Large room with view of ocean. Plenty of good food. WI-FI did not always work and evening entertainment could be better."

"The staff were amazing and the room was super clean. We loved it! "

"The listed amenities were not available (pool bar was closed, no available shuttle to and from the airport, restaurant was the tables to eat the breakfast buffet at-which ran out of coffee every single day) and I had a cockroach running through my suitcase!"