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"Very helpful and pleasant reception staff. Lovely room"

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Great breakfast "

"the Gray Manor Hotel and Wedding Venue: We got our room and after going into the room finding out the cleaners had not been in there. All the bed sheets and pillows were stained and there was hair all over the place. I went back to the reception to complain, and a man came out in his bathrobe with no shoes on and his chest hanging out; he had clearly just gotten out of bed. He eventually gave me another room, but this one was just as bad, with lipstick stains all over the headboard and a filthy bathroom. The rest of the night was an absolute disaster. There was a huge vibration noise coming from the taps and a constant beeping noise coming from the hallway that made it impossible to sleep. This place was a total nightmare and definitely not what you would expect from a hotel and wedding venue. I would not recommend staying here."

"Hotel was lovely, the rooms were a good size, modern and clean. The staff were really nice and hotel is very child friendly. Our room was ready for check in as soon as we got there. Definitely would return "

"We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed. The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice. "

"Decent rooms, pleasant staff, average breakfast. "

"The main bedroom was okay, other than not being able to open a window. The shower room however was very poor. There was a strong sewage smell coming from the bathroom, which we reported. The shower tray flooded while showing, and there was mould around the door frame which I expect was a result of the damp and odours. The staff were pleasant and the breakfast was good. Parking was easy at the nearby Shepperd Street and easily organised at checkin. "

"Good breakfast "