NH Hotels in Apuan Alps from AU$270

"Check-in was conducted with a man that did not seem to know much about the hotel he worked in and had little interest. Check-in was swift because he didn’t offer any useful information.Once we got to our two rooms it was obvious he sent us to the wrong set of lifts sending us the long way round.Neither room had a safe and only one had a wardrobe,2 people for 6 nights with just a set of open shelves for storage! We were given the option of another room which annoyingly also had no safe or wardrobe so we stayed put.The bed in this room was like a rock but the air con was new and quiet.After complaining we were offered a second alternative room the next day but had to store all of our stuff in our son’s room or spend the day waiting for the room to become free.This room finally had a safe and wardrobe.However the bed was like a flag stone floor that has been worn in places by 1000 years of footsteps,the air con was useless,the room had two fittings that flashed bright lights constantly, the t.v. was tiny,the bathroom was quite comical at how badly set up it was,from a ridiculous bath plug,a movable shower screen that cannot open,nonsensical positioning of dispensers and general poor state. sound proofing in hotels is never perfect but this one is not good at all.Breakfast was hit n miss but ok. Except for the gentleman that checked us in, all other staff were very good, especially the lady that checked us out who had been exceptional throughout the week. The hotel is kept clean."

"Efficient check-in and reception team was friendly and helpful throughout our stay, as were the staff in the breakfast room. Our room was kept clean with fresh towels everyday. The hotel is located very close to the station and airport shuttle, not in the best street but two minutes walk and you are at the start of everything."

"The room was lovely, the included breakfast was delicious, the staff were incredibly helpful and kind. The only thing was the TV in our room didn't work, but we could live without it."

"Great location near the train station to visit Cinque Terre. Clean rooms, comfortable bed and good breakfast buffet. We stayed before we went and stayed a few nights in Monterosso and then stayed another night before taking the train to Naples on the way to Sorrento. Very convenient and clean!"

"I cannot fault it for the price. The location is superb, my room and bathroom were spacious and clean. Your not going to get a pool on the roof at this price but I spent a very happy three nights here and will happily come back. The reception staff were excellent and helpful guiding me with things to do places to see and restaurants to eat in and maybe not visit. All in all a really good stay. "

"Accommodations are as pictured and views are amazing of Manarola. Lovely garden area to enjoy. Extremely kind hospitality. Close to trails…Corniglia to Manarola starts very near property. Plenty of places to eat in town. The only downfall is Corniglia is up a hill from the train. There is a bus that would drop you right at the hotel however the volume of passengers significantly out numbers the bus capacity. We were there late April so don’t know if it gets better or worse. Must be prepared to either walk the hill with your luggage or climb the stairs. Highly recommend this location if it meets your needs. "

"Yes it was very nice "

"The view from our room was spectacular! You can see all 5 villages. Breakfast was delicious. Our only complaint was that the shuttle only picked up every hour. We spent too much time waiting for the shuttle. We walked down to the village, but walking up, which we did was exhausting."

"All staff we spoke to were so helpful and friendly, bar staff, breakfast, reception, fantastic customer service. Room was nice, small but not tiny, good shower, clean beds, clean bathroom, safe, fridge, tv, coffee maker, probably needs some more sockets next to the bed to charge phone at night, hairdryer in bathroom. About a ten minute walk to the tower area, same for the river. Hotel was very convenient for us as we would walk, heard a couple of others say it was a bit far out, if you are fit and able then it is fine and the sun was out. Taxi from airport was 21 euros. My only negative was the breakfast, would have liked more selection and a few of the things were in need of replenishing, but we ate at 9.30am. Food is different for everyone, so this is just our opinion and others may love it. Would I stay again or recommend, most definitely I would."