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"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed. "

"Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times."

"Great location. Beautiful room. "

"Staff was friendly, accommodating, and helpful. The room was excellent very clean, comfortable luxurious the kitchen well appointed one of the best stays. I’ve ever had anywhere in the world."

"Big, spacious clean room, very comfortable stay"

"Beautiful experience everything was perfect. Very helpful front desk staff, excellent restaurant, comfy and spacious room, spotless throughout and great location "

"Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix "