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Hotel Ilaria

4.0 star property
Families gather in the welcoming lobby over coffee or tea, creating lasting memories in a space designed for connection and relaxation.

Choose dates to view prices

Hotel Ilaria, in Lucca's historic center, is perfect for families. Enjoy drinks at the daily manager's reception on the terrace or relax in the spa tub after sightseeing. Free bicycles are available to explore Lucca's charming streets, and high-speed WiFi is provided throughout.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$340
includes taxes & fees
3 June - 4 June
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About this property

Hotel Ilaria

  • Upscale family-friendly hotel located in Lucca Historical Center
  • You can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe at Hotel Ilaria. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • Additional perks include:
    • Free bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and free newspapers
    • A computer station, smoke-free property and a porter/bellboy
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guest rooms at Hotel Ilaria include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Highchairs and childcare services
    • Showers, bidets and free toiletries
    • 32-inch HDTVs with digital channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Ilaria pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ilaria?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Ilaria on 3 June 2026 start from AU$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ilaria?

Self-parking is available for EUR 22 per day. Extended parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Hotel Ilaria?

Check-in start time: 2:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ilaria?

Checkout is at 11:30 AM.

Does Hotel Ilaria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per room applies.

Where is Hotel Ilaria located?

This family-friendly Lucca hotel is located near the airport, just steps away from Villa Bottini and Lucca Botanical Gardens. Lucca Center of Contemporary Art and Walls of Lucca are also within 5 minutes. Lucca Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Everyone working at the front desk was friendly, helpful and made us feel welcome!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved room and the bikes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern. The onsite parking was a big plus because it's in the ZTL. The use of the bikes was fun and super convenient. The staff helpful and gave us maps and directions. The breakfast was quite large and varied. Coffee was quite good and the staff capable and prompt. A little happy hour at 5 was nice with beer, wine and aperol spritz.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, amenities
Lovely hotel - great location, comfortable contemporary and clean room, great service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very accommodating staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Staff were extremely welcoming. The room was lovely and comfortable. The location was perfect to reach the centre. Wonderful breakfast, attention to detail. Can’t wait to go back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, lovely comfortable beds and rooms. Ideal location and parking available.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, with very helpful staff. Very comfortable beds, and a great location for walking around historic Lucca.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room in the annex/dependance because we were 2 adults/2 children and the space was large and beautiful! Staff, breakfast, daily snacks were well worth the fare! Convenient location and immaculately clean! Great find!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people in hotel and awesome lobby, food services.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

susana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, great breakfast, wonderful staff, the location and the bicycles.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice staff. Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an outstanding hotel in every way. The location, just inside the city wall, is perfect. Rooms were comfortable. Excellent breakfast and onsite parking was a plus.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well-located in Lucca and while our room was relatively small, the staff cleaned multiple times per day, so room was spotless. Excellent daily breakfast was included, so the price was extremely fair. There were bikes available to use and the staff was helpful despite my poor Italian language skills and their limited English (some were more proficient than others). Overall, other than the on site hot tub being not very hot, and a minor issue with the shower in our bathroom, the stay was certainly well worth the price charged. They also offer an array of complementary snacks/soft drinks each afternoon, which was a very nice touch.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Lucca. The staff were very friendly and super helpful. The room was lovely and quiet. The breakfast was amazing. We used the complimentary bikes to ride around the Lucca city walls which was fun. I would totally recommend this hotel for anyone staying in Lucca.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

davy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carl Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding. Parking was easy because the staff assisted. Rooms clean and comfortable.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing,staff so helpful and friendly,couldn’t do enough! Hotel location perfect,will definitely return! Would highly recommend the hotel!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room, great location, friendly staff.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Stayed 1 night in Jun 2025