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"Staff were very friendly and courteous. Our room was clean and in great condition. Within walking distance of all the nearby attractions and shopping. Thoroughly enjoyed our stay here. "

"Very happy with all of the staff at this hotel the service was excellent especially mae on reception"

"Very convenient location. Onsite parking is a big advantage. Clean rooms and public areas. Nice, quality breakfast. "

"The Crown Hotel in Harrogate is very tired. Worn carpets. Worn and scratched furniture. Creaking floors with every step (literally). Duct tape on the carpets in the Bronte room. Stains on carpets in my room. The furniture in the "executive" suite was worn and scratch ed - honestly in need of replacement. The staff are great! Friendly, welcoming and doing the best they can in a hotel that needs updating. Almost every stair carpet is worn away at the nose of the tread. The paint on the wall in our room was bubbled and peeling in places. This hotel needs a several million GBP renovation. "

"Breakfast was lovely"

"An historic York hotel, fully modernised with real character and conveniently close to city centre. "

"Great staff Sandra got us an upgrade to a garden view room. We had a small issue with curtains but Jess at reception also was amazing and sorted the issue."

"Great place to stay in York as it’s literally minutes from the Shambles and all the amenities around them along with York Minster. Plus a walkable distance from the train station, around 15 minutes "

"Very friendly staff and efficient check in. Excellent location. We had a room with an amazing view of York Minster. It was up 38 steps ( no lift to this part of the hotel) but the view made the climb worth it. Quiet despite its central location. Lovely breakfast, again with views of the Minster. Would stay again. "