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Reviews of Alexandra Heights Motel

4 out of 5
Alexandra Heights Motel
125 Centennial Ave, Alexandra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 77 reviews" "
Rating 8 - Good. 24 out of 77 reviews" "
Rating 6 - Okay. 4 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I particularly appreciated the woollen blankets in the cupboard! We requested that our heater be looked at and that was done that day and working that evening.
Stayed 3 nights in Mar 2024

8/10 Good

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large and comfortable unit. All you need. And a view of the nearby hills
Stayed 2 nights in Mar 2024
Response from Nik on 31 Mar 2024
Thank you for your kind review, hopefully we might see you again soon. Thanks Nicola

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at Alexandra clean tidy and very comfortable
Stayed 2 nights in Feb 2024
Response from Nik on 9 Feb 2024
Pleased you enjoyed your stay hopefully we see you again soon. Thanks Nicola

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modernized rooms. Nicec stay, nice staff.
Stayed 2 nights in Jan 2024
Response from Nik on 28 Jan 2024
Thanks for your kind review hopefully we see you again soon. Thanks Nicola

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nik on 28 Jan 2024
Hi Brooke, pleased you enjoyed your stay hopefully we see you again soon. Thanks Nicola

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nik on 28 Jan 2024
Hi Bradley, pleased you enjoyed your stay see you again soon. Thanks Nicola

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is what I expect, complete with all you need to have a comfortable stay.
Stayed 5 nights in Dec 2023
Response from Nik on 5 Jan 2024
Thanks for your kind review, safe travels and hopefully we see you next time your down this way. Regards Nicola

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious rooms. Modern and very clean.
Stayed 1 night in Jul 2023
Response from Nik on 25 July 2023
HI Rob, thank you for the positive review, we hope to see you again soon. Thanks Nicola

8/10 Good

IAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald, Moncrieff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attractive building, modern, spacious, good size and well equipped kitchen. Fittings , kitchen equipment and bathroom inclusions all fresh and modern. On main highway but this was not obvious in our upstairs unit. Good views.
Stayed 1 night in May 2023
Response from Nik on 13 May 2023
Thanks for your kind words, enjoy the rest of your holiday. Regards Nicola

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Theodore

Disliked: Room comfort
Sleepness
Had trouble sleeping during the night. Vehicle noise along the front and back of our room.
Stayed 1 night in Mar 2023
Response from Nik on 26 Mar 2023
Hi Theodore, Thank you for your valuable feed back, i'm sorry you didn;t sleep well, I trust the rest of your holiday will be fine. Thanks Nicola

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jan 2023
Response from Nik on 16 Jan 2023
Thanks for your kind review, Have a great day. Nicola

10/10 Excellent

Colin

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to be able to take the dog on holiday
Response from Nik on 4 Dec 2022
Hi Richard, we are pleased you enjoyed your stay, hope to see you again soon. Thanks Nicola

8/10 Good

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service
Over the years stayed there several times the unit was clean but starting to get tired carpet drapes need attention
Stayed 1 night in Nov 2022
Response from Nik on 24 Nov 2022
HI Vivienne, thank you for your feed back, half of the units have new drapes and carpet, work in progress, pleased you enjoyed your stay. Thanks Nicola

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great for my 2 night stay. Just a few minor niggles. The unit was large which meant that the TV was a little far away for my old eyes and I may have had it up a little loud for my old ears. Heating took quite a long time to warm up the room. Parking was tight for my large 4WD.
Stayed 2 nights in Jul 2022
Response from Nik on 3 Aug 2022
Thank you for your comments, sorry about the heating I normally have the heating on, but you arrived before I did. Sorry about that. Thanks Nicola

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and place was tidy & clean.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kenneth B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Nik on 29 Apr 2022
Thanks for your great review, hope to see you again soon.Thanks Nicola

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very handy and we were able to walk to find restaurants
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This motel was just great, the staff delightful. Spotlessly clean, convenient to everything Alexandra has to offer, and we able to take our fur baby. Completely recommend!!!
Stayed 3 nights in Jan 2022
Response from Nik on 11 Feb 2022
Thanks for the great review, hope to see you again soon.Regards Nicola

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation vdry handy to everything.
Stayed 1 night in Nov 2021
Response from Nik on 23 Nov 2021
Pleased you enjoyed your stay hopefully we see you again soon. Thanks Nicola

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one!
Nice place to stay, got a nice upgrade too!
Stayed 1 night in Oct 2021
Response from Nik on 31 Oct 2021
Thanks for your kind words enjoy the rest of your holiday. Nicola

8/10 Good

Howie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location and large spacious room
Stayed 2 nights in Jul 2021

10/10 Excellent

Trish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Really enjoyed our stay. The room was pre-warmed on our arrival and the unit was spotlessly clean. Would stay there again.
Stayed 1 night in May 2021
Response from Nik on 10 May 2021
Hi Thank you for your kind words we hope to see again soon. Kind Regards Nicola

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean modern room. Excellent blackout curtains.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely and clean. There was a large and comfortable bed. The room was spacious. The hostess friendly. It is situated on a busy road but with windows closed we had a quiet night.
Stayed 1 night in Jan 2021
Response from Nik on 19 Jan 2021
Thank you for your king words, safe travels Nicola

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ove
Lovely stay, nice comfy beds, good shower, quiet accommodation and lovely hostess.
Stayed 1 night in Oct 2020
Response from Nik on 6 Oct 2020
Thank you for your kind words hope to see you again soon. Kind Regards Nicola

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great location. Room was warm. Warm welcome.
Stayed 1 night in Sep 2020
Response from Nik on 6 Oct 2020
Thank you for your kind words hopefully we see you again soon. Kind Regards Nicola

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really helpful, arrived late at night with short notice due to weather concerns for travel following day, heating had been put on and curtains closed to keep room warm for my arrival. Overnight staff even put towels on car windscreens to protect them from frost in morning. Great service
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, and close to the town centre, as well as all amenities..
Stayed 1 night in Mar 2020

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little spot
Loved my stay here and can’t fault anything. Place was immaculately clean, beds were comfy and staff were very friendly and helpful. Would highly recommend this as a place to stay and I will definitely be booking here again if I’m travelling through the are.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good all round. lots of space. Nice location and very friendly staff
Stayed 2 nights in Jan 2020
Response from Nicola on 15 Jan 2020
Thank you for your kind review safe travels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from shorty on 12 Dec 2019
Thank you for you review we hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee with amenities A bigger tv would be nice WiFi was good to get some work done
Stayed 1 night in Oct 2019
Response from Nicola on 23 Oct 2019
Thank you for your positive comments replacing tv,s is on the guna jobs. Hope to see you again. Kind Regards Nicola

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019
Response from Nicola on 15 Sept 2019
Thank you for your review hopefully we will see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when travelling for work in the Central Otago region.
Stayed 1 night in Aug 2019
Response from Nicola on 15 Sept 2019
Thank you for your kind review hopefully we see you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unit, could do with a heat pump possibly in Summer? There was a little bit of road noise in our unit - but it was the unit most likely to be affected, in general excellent value.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
winter breaks
a cold winters day travelling & this is the first motel this winter we have ever booked into that the owners had the room warm with the heaters on , Hospitality that is disappearing as the baby boomer kiwi owners leave this industry .
Stayed 1 night in Jun 2019

10/10 Excellent

IS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from shorty on 17 Apr 2019
Thank you for a positive review and hopefully we see you again soon Regards Nicola

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main road but you never heard traffic or neighboring room- everything you need insitu for a quick stay
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Greg

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fishing Alexander
The accommodation was great. The area did not appeal to my needs.
Stayed 2 nights in Feb 2019

10/10 Excellent

Bruce, Seattle, WA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great condition and cleanliness. Very convenient to shopping in town.
Stayed 2 nights in Feb 2019

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean
Lovely and clean. Beautiful views of the hills and close to town. Good host.
Stayed 1 night in Jan 2019