It was our first time at this hotel and we enjoyed the 5 nights there. We got a friendly welcome when we checked in. Our room was clean and comfortable. We used the bar-B-que area and everything we needed was there, including all the cooking utensils. The king size bed was nice. When we checked out, the staff stored our luggage so we could go on a whale watching cruise. We returned that afternoon and were able to collect our luggage and make our flight with plenty of time.
Michael from Milperra NSW
Across the street from the Coral Sea and only 10 minutes to downtown, this tropically landscaped Cairns resort is a great …More
This was our eight visit to Cairns and first stay at the Shangri-La. Expectations were moderate based on other Hotels in this location. We were pleasantly surprised with the overall experience. Friendly, clean, great location. Executive Suite not too big but worth the extra.
Will be back..
The hotel is in an excellent location, the rooms are very private. I've stayed in one of the spa-rooms, great views
of the bay and Cairns. The view from the breakfast room is very pleasing and they provided exceptional service.
Though the price is a bit steep, $35.- for full breakfast, the quality and the convenience was worth it.
For dinner at the Donnini's restaurant's: food was o.k., their service very ordinary, could be improved.
Room-service and pool-side dining had excellent service and food.
Thank you to Salman, he was very helpful on my arrival.
Overall I had a relaxing 8 days, and definitely would stay there again.
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