Located near the beach, The Reef Retreat is in Palm Cove, a neighbourhood in Cairns with great shopping. The area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef. Hartley's Crocodile Adventures and Hartley's Crocodile Adventures are also worth visiting.
4-star Cairns aparthotel in Palm Cove, walk to Palm Cove Beach
Along with an outdoor pool, this smoke-free aparthotel has a spa tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and free newspapers are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a DVD player and a hob. Limited housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.
This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site.
Languages spoken
English
Cleaning and safety practices
Enhanced cleanliness measures
Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Hot tub
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
On-site car hire
Family friendly
Babysitting (surcharge)
Food and drink
Fridge
Hob
Microwave
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 35.00 per night
Bathrooms
Hairdryer
Towels provided
Free toiletries
Entertainment
LCD TV with cable service
DVD player
Outdoor areas
Terrace
Balcony or patio
Barbecue
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Computer station
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35.00 per night.
Cots (infant beds) are available for AUD 10.0 per night
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Airport shuttle fee: AUD 27 per person (one-way)
Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 35.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Property is also known as
Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove
Frequently asked questions
Yes, this property has an outdoor pool.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 2 PM - 7 PM. Late check-in is available during limited hours.
Check-out is at 10 AM.
Yes, there's an airport shuttle. A fee of AUD 27 per person applies.
Located in Palm Cove, this aparthotel is 0.1 mi (0.1 km) from Palm Cove Beach and within 9 mi (15 km) of Skyrail Rainforest Cableway and James Cook University. Great Barrier Reef is 8.4 mi (13.4 km) away.
Yes, The Reef Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to The Reef Retreat cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
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The rooms are set among beautiful Melaleuca trees and tropical gardens. The pool is lovely. Everthing you could need was in the room. King size comfortable bed. Staff very helpful and friendly. I would definitely stay there again. Easy walk to grocery shop and short walk to the beautiful beach and main street with restaurants and pubs etc. The Palm Cove Sunday market the best - great - first Sunday of the month.
Nice and close to the beach and all amenities and restaurants are in walking distance. Staff are friendly and helpful. Room was clean and comfortable.
Stayed 8 nights in Mar 2022
3/5 Okay
Verified traveller
22 Mar 2022
Liked: Cleanliness, room comfort
Nice place, convenient, but disappointed with our room
Only downside was our room had no privacy, but i believe it was the only one like this. We were right up against the pool but everyone could see straight in. At 1 point seven people were looking straight at us from the pool. If we wanted privacy we had to have the dark bamboo blinds down and then we couldnt see out at all which wasnt very nice. Couldn't sit in my pjs in morning and have coffee etc, as everyone could see us. Was also quite noisy from the people above us walking around. The guy on reception wasnt friendly or interested when we left. I wanted to mention these things, but he didnt ask us, just took my money. No thanks for coming, how was your stay, did you enjoy your trip !
The pool and bbq areas were very nice, with a relaxing feel. The resort is only a few meters to the beach and just off the esplanade so everything was easy walking distance. My husband and I stayed there for 8 nights and enjoyed it. The rooms are fairly basic but clean, the balcony was excellent, we spent a lot of time sitting out there with a book!
Stayed 8 nights in Mar 2022
5/5 Excellent
Raylene
8 Mar 2022
Liked: Cleanliness, room comfort
Loved it !!
Beautiful place to stay
Pool was shaded and great for cooling down after the heat of the day
The boys were forever keeping the gardens in a state of perfection
This is a lovely property with the pools surrounded by gorgeous established trees, large rooms, comfortable bed and most importantly very clean. So relaxing here. It’s not beachfront but very close to it. We will be back.
Stayed 2 nights in Jan 2022
5/5 Excellent
Vanessa
30 Jan 2022
Liked: Cleanliness, room comfort
Palm cove
Lovely Room ,with view of pool ,outside kitchen and a great sized balcony