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Overview of The Reef Retreat

Photo gallery

Featured image
Beach nearby
Beach nearby
Outdoor pool
Outdoor pool
VIP Access
Entire apartment

The Reef Retreat

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Hot tub

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    Popular LocationPalm Cove Beach1 min walk
    Popular LocationClifton Village Shopping Centre4 min drive
    Popular LocationClifton Beach6 min drive
    AirportCairns, QLD (CNS-Cairns Intl.)28 min drive

Choose dates to view prices

Suite, 2 Bedrooms

  • 116 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

Standard Studio Suite (Spa)

5/5 guest room rating
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Suite (Spa)

4.6/5 guest room rating
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Studio

5/5 guest room rating
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

3 Bedroom Townhouse

No guest room rating
  • 180 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Suite, 1 Bedroom

No guest room rating
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Escape Package - Standard Spa

5/5 guest room rating
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

No guest room rating
  • 119 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

Studio Standard Spa Suite

No guest room rating
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

Cairns

The Reef Retreat is located near the beach and in an area with great shopping. Skyrail Rainforest Cableway is a popular attraction and the area's natural beauty can be seen at Palm Cove Beach and Great Barrier Reef. Hartley's Crocodile Adventures and Skyway Rainforest Cableway are also worth visiting. Guests love the property's quiet location.
Popular Location

What's nearby

  • Palm Cove Beach - 1 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 9 min drive
  • James Cook University - 16 min drive

Getting around

  • Redlynch Station - 22 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 28 min drive

Restaurants

  • Anita's Spice Restaurant - 3 min walk
  • Jack and shanan's - 3 min walk
  • Portofino - 3 min walk
  • Chill Café - 4 min walk
  • Nu Nu Restaurant - 4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Reef Retreat

4-star Cairns apartments in Palm Cove, walk to Palm Cove Beach
Along with an outdoor pool, this smoke-free apartment building has a spa tub and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a DVD player and a hob. Limited housekeeping is available.
The Reef Retreat offers 32 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cairns apartment provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Childcare (surcharge)

Food and drink

  • Fridge
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 35.00 per night

Bathrooms

  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near the sea
  • Near the boardwalk
  • In a rural location

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 32 rooms
  • 3 floors
  • Built in 1997
  • Access via exterior cooridors

Policies

Check-in

Check-in from 2 PM - 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Sunday (9 AM - noon)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.00 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 60 per person (roundtrip)
  • Airport shuttle fee per child: AUD 20.00 (up to 15 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Apartment Palm Cove

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 184 out of 330 reviews
5 - Excellent 56%
Rating 4 - Good. 114 out of 330 reviews
4 - Good 35%
Rating 3 - Okay. 22 out of 330 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 330 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 330 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money. And I loved the way the property is nestled into the environment, like staying in a treehouse.
Stayed 4 nights in Jan 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
I have already commented on the resort and I wasn’t happy. We took the managements offer of a refund and cancellation and we moved to another hotel 100 metres away with a lower star rating but whose rooms and staff were significantly higher quality.
Stayed 5 nights in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable and the outdoor kitchen ideal. Loved living on the terrace and cooking at night. Also loved that the pool is surrounded by trees so that you can swim for hours if you want to without being scorched by the tropical sun. The bed was also particularly comfortable. Would have loved to use the spa but the pool beckoned too much.
Stayed 7 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, location, clean. Very friendly staff informative of the area and shown to our room. Will be back.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A hidden gem right on Palm Cove beachfront, this place is a combination of rainforest meets the ocean and very central to Cairns and Port Douglas
Stayed 11 nights in Oct 2020