East Auckland Waterpark Holidays

Front desk staff were super helpful and made it such a pleasant experience.

Parking too expensive

Rooms were clean and great. Staff very professional!

Great spot in a cool area of Auckland

Staff were so nice- especially Anna! All staff were so accommodating and helped us with whatever we needed. Beautiful place to stay at. Personally wouldn’t recommend over 3 or 4 nights in colder weather as it does get a little hard to figure out plans.

Other than the slow checkin process then realising reception only checked in one of our rooms when we thought was both our rooms. I had to go back down stairs to check our other room in. Everything was excellent. The decor, dim lighting, complimentary water, comfy beds, veiws, superb restaurant food especially the kai, the use of Maori detailing and words throughout the hotel etc....til we came into an issue. Reception clarified breakfast was part of our booking for one (rm1) of two (rm2) rooms only. So I paid for room 1 so room two could have the breaky. Rm1 checked out early. When rm2 went up to breakfast they were told breakfast was not with the room booking. Even after explaining clarification from reception earlier that morning. My daughter and her partner could have paid for breakfast but felt embarrassed so left and checked out early. Once i landed in Australia and my daughter informed me of her dilemma I rang the hotel and they said they would investigate the matter and get back to me. Still know contact going on 3days. I am so disappointed. If it was a little issue I wouldnt make a big deal about it. Communication between reception and restaurant needs improving!

Parking too expensive

Rooms were clean and great. Staff very professional!

The property offers a convenient and easy access to motorway which makes travel easier in Auckland. The staff is very humble, welcoming and super helpfull. The interiors of hotel and rooms are also eye catching which gives you perfect feel of luxury. The housekeeping is also upto their best.

The accommodation was absolutely beautiful! What a fantastic find.

Mostly a good stay. Good location and easy check-in. Air conditioning was broken and noisy. Room was very warm. I called reception to seek help only to be told the air con is broken in all rooms. Would have been nice to be told that on check-in so I knew to turn it off earlier. Fortunately weather outside was pleasant so just left the balcony door open slightly to cool the room down.

Great spot in a cool area of Auckland

Parking too expensive

Rooms were clean and great. Staff very professional!