Cancun Scuba Diving Holidays

Super nice wonderful hotel very lovely people.

Room was fairly clean, the toilet could have used a deep cleaning. The staff were all AMAZING! Very courteous and helpful. The pools were all great, the ocean was amazing! Kid friendly, good atmosphere! The food was a let down. We did enjoy the t bone at LaVista, and the salad bar. I wish there were more variety at the buffet. Or switch food up for breakfast buffet. The entertainment was okay. We played Bingo, did a dance lesson, volleyball, laraoke, and it was all very enjoyable! We would recommend this resort, and we will return in the future, next time with the kids!

So many things to do for all ages!

Room Cleanliness 8/10 Lobby Cleanliness 9/10 (Probably the most upkept part of the hotel) Pool Loungers 4/10. Pool 7/10 - the pools were big, but the tile felt slimey. Got the ickies towards the end. Beach view was really nice. Drinks were 9/10. Buffet 5/10 - Food tasted a day old and bread was stale. The fruit was fresh but everything else was mid. The tables and chairs were super dirty and stained, i mean at least get new covers. The restaurants in the hotel were super mid and furniture looked dated. Spa was a 2/10. Smelled soooo gross in the womens lockers, like urine & mold - the smell of musty towels and sewage. Usually when you walk into a spa it smells like Eucalyptus or Lavender in the lobby. Not the case here. They take you through a water journey which is Sauna- if you do a couples massage be aware if someone has the same slot as you they will join you. Massage was whatever - paif extra $80 for hot stones and was underwhlemed. The table where they give you a massage wasnt covered and i just didnt trust the cleanliness at all. The water in the hot tub and tile was also slimey. I asked for my money back of course they said no. Disappointed for sure. But overall we made the best of it. Not the worst, but definitely not 4-5 or 5 star hotel. Definitelu Mid and in DESPERATE need of updates.

Staff and service is 10 food is 10 the only thing is bathroom shower need to be updated rust all over the shower

Great place with attentive staff.

Room Cleanliness 8/10 Lobby Cleanliness 9/10 (Probably the most upkept part of the hotel) Pool Loungers 4/10. Pool 7/10 - the pools were big, but the tile felt slimey. Got the ickies towards the end. Beach view was really nice. Drinks were 9/10. Buffet 5/10 - Food tasted a day old and bread was stale. The fruit was fresh but everything else was mid. The tables and chairs were super dirty and stained, i mean at least get new covers. The restaurants in the hotel were super mid and furniture looked dated. Spa was a 2/10. Smelled soooo gross in the womens lockers, like urine & mold - the smell of musty towels and sewage. Usually when you walk into a spa it smells like Eucalyptus or Lavender in the lobby. Not the case here. They take you through a water journey which is Sauna- if you do a couples massage be aware if someone has the same slot as you they will join you. Massage was whatever - paif extra $80 for hot stones and was underwhlemed. The table where they give you a massage wasnt covered and i just didnt trust the cleanliness at all. The water in the hot tub and tile was also slimey. I asked for my money back of course they said no. Disappointed for sure. But overall we made the best of it. Not the worst, but definitely not 4-5 or 5 star hotel. Definitelu Mid and in DESPERATE need of updates.

Staff and service is 10 food is 10 the only thing is bathroom shower need to be updated rust all over the shower

Super nice wonderful hotel very lovely people.

Room was fairly clean, the toilet could have used a deep cleaning. The staff were all AMAZING! Very courteous and helpful. The pools were all great, the ocean was amazing! Kid friendly, good atmosphere! The food was a let down. We did enjoy the t bone at LaVista, and the salad bar. I wish there were more variety at the buffet. Or switch food up for breakfast buffet. The entertainment was okay. We played Bingo, did a dance lesson, volleyball, laraoke, and it was all very enjoyable! We would recommend this resort, and we will return in the future, next time with the kids!

So many things to do for all ages!