Romantic Getaways in Cairns 

Great location and the room was spacious, comfortable and clean. Loved the deck overlooking the Esplanade and easy walking distance to shops, restaurants etc.

Very disappointing stay — I would not return Unfortunately, my experience at this hotel was very disappointing, especially considering what I expected from a hotel in Cairns. The breakfast was terrible, and even the complimentary coffee served with breakfast was very poor quality. It was definitely not something I looked forward to during my stay. The housekeeping was also far below expectations. For the first four days, the cleaner would go into the bathroom, change the towels, but not actually clean the bathroom. On one occasion, the bed was left unmade simply because my son had left a T-shirt on it. On the fifth day, I had to ask another cleaner to properly clean the bathroom and vacuum the room. The following day, after returning to the hotel following a long day out, I found that the room had not been cleaned at all. Nothing had been touched. I had to call reception and ask them to send someone to clean the room. The hotel has three swimming pools, but none of them are heated, which was disappointing. There is also no spa, and the gym is extremely small with very limited and inadequate equipment. Another major issue for me was the mattress. It was far too soft and uncomfortable, making it difficult to get a good night’s sleep. Overall, there were simply too many issues during our stay. Good housekeeping, comfortable beds, decent breakfast and basic facilities are things I expect from a hotel, and unfortunately this hotel did not meet those expectations.

room had been clean every four days is too long

Great location, great host, clean rooms and Chris (the owner) was very understanding to our requirements, highly recommend.

So central and convenient place to stay. The pool deck was amazing, the staff are great as well. Loved my stay and would book again.

We would have preferred a buffet breakfast but the Alacarte was very nice .Katrin at breakfast was wonderful and looked after us really well. All the staff from reception to housekeeping to hospitality were especially helpful. There is a Woolworths just around the corner and the bus terminal is a comfortable walk, even for us seniors. The rooms were spacious and the bathroom had a separate toilet with basin. body wash shampoo and conditioner were on the wall dispensers which was very convenient. Lifts were prompt even though the hotel was at capacity. Generally a great hotel in a convenient location with great staff. We will stay here again!

Very disappointing stay — I would not return Unfortunately, my experience at this hotel was very disappointing, especially considering what I expected from a hotel in Cairns. The breakfast was terrible, and even the complimentary coffee served with breakfast was very poor quality. It was definitely not something I looked forward to during my stay. The housekeeping was also far below expectations. For the first four days, the cleaner would go into the bathroom, change the towels, but not actually clean the bathroom. On one occasion, the bed was left unmade simply because my son had left a T-shirt on it. On the fifth day, I had to ask another cleaner to properly clean the bathroom and vacuum the room. The following day, after returning to the hotel following a long day out, I found that the room had not been cleaned at all. Nothing had been touched. I had to call reception and ask them to send someone to clean the room. The hotel has three swimming pools, but none of them are heated, which was disappointing. There is also no spa, and the gym is extremely small with very limited and inadequate equipment. Another major issue for me was the mattress. It was far too soft and uncomfortable, making it difficult to get a good night’s sleep. Overall, there were simply too many issues during our stay. Good housekeeping, comfortable beds, decent breakfast and basic facilities are things I expect from a hotel, and unfortunately this hotel did not meet those expectations.

Great location and the room was spacious, comfortable and clean. Loved the deck overlooking the Esplanade and easy walking distance to shops, restaurants etc.

Very disappointing stay — I would not return Unfortunately, my experience at this hotel was very disappointing, especially considering what I expected from a hotel in Cairns. The breakfast was terrible, and even the complimentary coffee served with breakfast was very poor quality. It was definitely not something I looked forward to during my stay. The housekeeping was also far below expectations. For the first four days, the cleaner would go into the bathroom, change the towels, but not actually clean the bathroom. On one occasion, the bed was left unmade simply because my son had left a T-shirt on it. On the fifth day, I had to ask another cleaner to properly clean the bathroom and vacuum the room. The following day, after returning to the hotel following a long day out, I found that the room had not been cleaned at all. Nothing had been touched. I had to call reception and ask them to send someone to clean the room. The hotel has three swimming pools, but none of them are heated, which was disappointing. There is also no spa, and the gym is extremely small with very limited and inadequate equipment. Another major issue for me was the mattress. It was far too soft and uncomfortable, making it difficult to get a good night’s sleep. Overall, there were simply too many issues during our stay. Good housekeeping, comfortable beds, decent breakfast and basic facilities are things I expect from a hotel, and unfortunately this hotel did not meet those expectations.

Great location and the room was spacious, comfortable and clean. Loved the deck overlooking the Esplanade and easy walking distance to shops, restaurants etc.

Great location, great host, clean rooms and Chris (the owner) was very understanding to our requirements, highly recommend.