Peninsular Malaysia Kid friendly Holidays

Unfortunately we had a rather disappointing stay mainly due to the challenges with such long wait times for the lifts - we often had to wait 20+ mins - and noise throughout the night mainly from outside as the hotel is located in such a busy area. I had been concerned about the outside noise prior to booking and had requested a room on a higher level but this wasn't accommodated neither was the request that we have our combined group (which was over 3 rooms) to be on similar floors - made even more frustrating by the lift issue. Despite flagging a number of times prior to check-in there was no communication that as we had different room types they would be on different floors, which had we been made aware prior would have been helpful. The images of the view from the pool is also misleading if staying in the older tower as the view of the Petronas towers from the pool, the main reason for booking this property was completely blocked by the new tower.

ok, good, room clean breakfast good

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

I liked the connecting rooms for our family of 5 and the rooms were plenty spacious. The view was great and the location was very convenient to food and shopping.

Unfortunately we had a rather disappointing stay mainly due to the challenges with such long wait times for the lifts - we often had to wait 20+ mins - and noise throughout the night mainly from outside as the hotel is located in such a busy area. I had been concerned about the outside noise prior to booking and had requested a room on a higher level but this wasn't accommodated neither was the request that we have our combined group (which was over 3 rooms) to be on similar floors - made even more frustrating by the lift issue. Despite flagging a number of times prior to check-in there was no communication that as we had different room types they would be on different floors, which had we been made aware prior would have been helpful. The images of the view from the pool is also misleading if staying in the older tower as the view of the Petronas towers from the pool, the main reason for booking this property was completely blocked by the new tower.

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

Bring mosquito repellent if you will be lounging by the pool. I got about 10 bites in an hour. Other than that, everything was excellent.

I liked the connecting rooms for our family of 5 and the rooms were plenty spacious. The view was great and the location was very convenient to food and shopping.

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

The big grounds, direct beach access, two big pools with a swim up bar, close to restaurants.

The property is so centrally situated and right on the river walk anywhere and cabs cheap to Suntec City MRT 2 minutes away Singapore is a very safe and clean city would definitely recommend. We are in our 70s and found it a flat easy walk everywhere we went.