Yucatan Peninsula Kid friendly Holidays

Stayed here for 5 days after they completed its renovation, highly recommended had a great time. Riu party is also right next door.

Maravillosas vacaciones

Great hotel.

Guys don’t do it! There are far better hotels out there. Maybe we came at a bad time. But their buffet was down for remodeling, the servings of food they served were super tiny and they would get mad if you wanted like 3 or 4 more plates. The kids pool was very dirty with algae and debris. The food selection was not the best. As a family that likes to eat fresh on the beach, they didn’t have many varieties of fruits and vegetables. I don’t normally leave poor reviews I think on a personal level, we had fun because it’s all an individual perspective, we wake up and are thankful and it’s great. But having stayed at other hotels, this one I would not recommend. Their staff was not on the same page about things, one would tell us we can get late check out and when the day was coming up and we want to ask apparently they didn’t want to honor it. The entertainment staff never played volleyball after I asked every day for a week. Overall would recommend you check other options ! Trust me ! And the beach was really rough! High waves which I didn’t mind but rough for small kids. But there were some great people nonetheless! Jose from the pool was amazing, Manuel from the dining was excellent. Yameli from dining was outstanding. I expected more for the money I paid. Disappointed and won’t be coming back

General cleaning and staff were great. Food was limited. The app they require you to use for reservations doesnt work. According to some staff a lot got moved to the GR solaris from royal solaris. Seems like they dont really care about a lot of the functions at royal solaris anymore.

Nice!

Guys don’t do it! There are far better hotels out there. Maybe we came at a bad time. But their buffet was down for remodeling, the servings of food they served were super tiny and they would get mad if you wanted like 3 or 4 more plates. The kids pool was very dirty with algae and debris. The food selection was not the best. As a family that likes to eat fresh on the beach, they didn’t have many varieties of fruits and vegetables. I don’t normally leave poor reviews I think on a personal level, we had fun because it’s all an individual perspective, we wake up and are thankful and it’s great. But having stayed at other hotels, this one I would not recommend. Their staff was not on the same page about things, one would tell us we can get late check out and when the day was coming up and we want to ask apparently they didn’t want to honor it. The entertainment staff never played volleyball after I asked every day for a week. Overall would recommend you check other options ! Trust me ! And the beach was really rough! High waves which I didn’t mind but rough for small kids. But there were some great people nonetheless! Jose from the pool was amazing, Manuel from the dining was excellent. Yameli from dining was outstanding. I expected more for the money I paid. Disappointed and won’t be coming back

Stayed here for 5 days after they completed its renovation, highly recommended had a great time. Riu party is also right next door.

Maravillosas vacaciones

The staff was amazing , the entire crew, but the room was awful, I paid a little extra for a room with a hot tub , I didn’t use it , it was disgusting . I was so disappointed that I don’t even say anything to the hotel . Same thing with the bathroom (rusty , broken tiles etc ) the pillows, those are not pillows they were bricks Again people amazing Property not so much

Maravillosas vacaciones

Great hotel.