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"The room was clean and the staff are really friendly, just the facilities are a bit old."

"Very Good view "

"Check in is very smooth. Clean room and confortable bed. The tea is very good!"

"Staff was very helpful and pleasant restaurant onsite was a pleasant surprise "

"Wonderful stay in a great location. I especially enjoyed the sunrise bicycle ride."

"Staff went above and beyond to make us feel welcome"

"Older property. Some sections renovated well, others not so much. The staff met were exceptionally professional and polite. Meals were mediocre but breakfast and dinner were included with the room fee. Facilities (bath areas) were not opened during times advertised on some days, they were open when tour groups were at the hotel (my stay was not part of a tour). Not a bad experience but not a great value for the price paid. "

"A great hotel! Good location and nice staff. The breakfast was very good with a variety of food choices and all very delicious."

"Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views. "

"It's a perfect vacation hotel at Sun Moon Lake area. It offers everything my daughter likes: pools, jacuzzi, hot spring, and even in-room hot spring like bath tub. No complain at all with the hotel and will definitely come again if visiting Sun Moon Lake in the future."

"Nice services and friendly staffs. "

"Very good location. "

"Great internet, beautiful facilities, great location and excellent staff. My only comment would be that it was difficult getting information on allergens in the food. Husband loved the water world very much! "

"The staff are ultra friendly! The room for 4 adults and a kid with an extra bed is spacious. Amenities are sufficiently provided."