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"廁所通風口不時有煙味飄出，浴缸內緣一整圈都是白色污垢，半夜2-3點鄰房嬉笑吵鬧聲和不知是拍打或是撞擊桌子的聲響造成我們很大的困擾！"

"Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View. "

"地點方便、停車便利，一樓有附簡單餐飲可使用"

"It’s very excellent. stay experience. Many thanks for the room arrangement and instant room service. Very nice. I will stay at this hotel every time as I back to Chai Yi."

"The check in staff was exceptional, she provided details about the hotel and excellent suggestions. The room was very clean and the staff at the restaurant were friendly and welcoming. I definitely will stay here again."

"GOOD"

"服務人員很用心 服務細膩 大推 "

"Stayed in Evergreen Laurel Taipei, Evergreen Laurel Keelung, Hsin Hotel Chiayi, and Alisan Go Hotel. My wife said Hsin was the best."

"Gorgeous view, lovely room, and serene hot springs. Staff was extremely friendly and pointed out which routes to the attractions were the easiest, which were under maintenance, and how to get to places by bus or by foot. Front desk also kindly helped me search for a lost item, scouring even the bus from Taichung in the process. Bus from Taichung was easy to book, comfortable, and clean. Buffet was delicious. One thing to mention: If you want to eat anywhere but the buffet or the lobby, make sure to book in advance! "