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Hsin Hotel

4.0 star property
A peaceful retreat surrounded by greenery where adults can relax while children have their own adventures in the arcade and playground

Choose dates to view prices

Hsin Hotel, near Hinoki Village and Alishan Forest Railway Garage Park, offers a tranquil escape. Enjoy brunch at on-site restaurants or coffee in the lobby cafe before exploring Chiayi Old Prison Museum. Unwind in the garden while kids play in the arcade.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$132
includes taxes & fees
19 Jan - 20 Jan

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Select Comfort bed
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Select Comfort bed
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Select Comfort bed
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Select Comfort bed
Blackout curtains
Down duvet
Rainfall showerhead
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Select Comfort bed
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Select Comfort bed
Blackout curtains
Down duvet
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Select Comfort bed
Blackout curtains
Down duvet
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with City View

Down duvets, Select Comfort beds, minibar, in-room safe

Suite with City View

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Kids Friendly Family Suite

Japanese Kids Friendly Family Suite

Japanese Kids Friendly Family Suite

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible Standard Twin Room

Down duvets, Select Comfort beds, minibar, in-room safe

Accessible Standard Twin Room

  • Sleeps 2

View all photos for Superior Triple Room

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Triple Room

  • Sleeps 3

View all photos for Japanese Childlike Room A

Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Childlike Room A

  • Sleeps 2

View all photos for Japanese Childlike Room B

Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Childlike Room B

  • Sleeps 3

View all photos for Superior Childlike Family Room

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Childlike Family Room

  • Sleeps 4

View all photos for Executive Double Suite

Down duvets, Select Comfort beds, minibar, in-room safe

Executive Double Suite

  • Sleeps 2

View all photos for Deluxe Family Room

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Family Room

  • Sleeps 4

View all photos for Japanese Executive Suite

Down duvets, Select Comfort beds, minibar, in-room safe

Japanese Executive Suite

  • Sleeps 2

View all photos for Superior Family Room

Down duvets, Select Comfort beds, minibar, in-room safe

Superior Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Down duvets, Select Comfort beds, minibar, in-room safe

Standard Twin Room

  • Sleeps 2

View all photos for Japanese-style Leisure Triple Room

Down duvets, Select Comfort beds, minibar, in-room safe

Japanese-style Leisure Triple Room

  • Sleeps 3
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About the area

Located in East District, a neighbourhood in Chiayi City, Hsin Hotel is in a shopping district and near a metro station. Hinoki Village and Chiayi Old Prision Museum are cultural highlights, and travellers looking to shop may want to visit Wenhua Road Night Market and Jia-Le-Fu Tourism Night Market. Alishan Forest Railway Garage Park and Chiayi Cultural and Creative Industries Park are two other places to visit that come recommended.
Visit our Chiayi City travel guideOpens in a new window
Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600

What's nearby

  • Alishan Forest Railway Garage Park - 3 min drive - 2.3 km
  • Kuai Yi Forest Village - 3 min drive - 2.3 km
  • Hinoki Village - 3 min drive - 2.3 km
  • Cultural Affairs Bureau, Chiayi City - 3 min drive - 2.3 km
  • Chiayi Municipal Museum - 4 min drive - 2.4 km

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪老乾杯嘉義耐斯王子店 - ‬17 min walk
  • ‪肯德基 KFC - ‬18 min walk
  • ‪牛角日本燒肉專門店 Gyu-Kaku - ‬17 min walk
  • ‪麥當勞 McDonald's 忠孝路 - ‬18 min walk
  • ‪新港鴨肉焿 - ‬17 min walk

About this property

Hsin Hotel

Upscale family-friendly hotel near Alishan Forest Railway Garage Park
Located close to Hinoki Village and Chiayi Old Prision Museum, Hsin Hotel provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and dim sum. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • A TV in reception, concierge services and a computer station
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 174 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, toilets with electronic bidets and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, baby baths and free tea bags/instant coffee

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: TWD 572 for adults and TWD 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TWD 572 for adults and from TWD 330 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Is Hsin Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hsin Hotel?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Hsin Hotel on 19 Jan 2026 start from AU$132.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hsin Hotel?

Self-parking is free at this property.

What time is check-in at Hsin Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hsin Hotel?

Checkout is at 11 AM.

Where is Hsin Hotel located?

This family-friendly Chiayi City hotel is located in a shopping district, within 2 mi (3 km) of Alishan Forest Railway Garage Park, Hinoki Village and Chiayi Old Prision Museum. Wenhua Road Night Market and Chiayi Cultural and Creative Industries Park are also within 3 mi (5 km). Chiayi Jiabei Station is 12 minutes by foot.

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Reviews

Hsin Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

7.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 348 out of 480 reviews
Rating 8 - Good. 101 out of 480 reviews
Rating 6 - Okay. 23 out of 480 reviews
Rating 4 - Poor. 1 out of 480 reviews
Rating 2 - Terrible. 7 out of 480 reviews

Reviews

10/10 Excellent

elaine ka ling

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable beddings. Good amenities. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff’s service, they are outstanding, property condition is new a clean….
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in Chiayi

Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Swee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very child friendly. The family room came with a step stool. Perfect for children who aren't tall enough to reach the sink. Room was beautiful and clean. The breakfast was excellent too..
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024

10/10 Excellent

Boon Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Stayed 1 night in Nov 2023

10/10 Excellent

I chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jul 2025

8/10 Good

ChunLang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lots amenities in the hotels, good for family trip:)
Stayed 2 nights in May 2023

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Po Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2025

10/10 Excellent

C. Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices on the breakfast buffet
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place but good hotel Suggest to admission if the price 80usd
Stayed 1 night in Jul 2018

8/10 Good

Poh Kee

Liked: Cleanliness, staff & service
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Local 5-star with toilet stench

Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024

6/10 Okay

Ning en

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
冷氣空調有躁音
Stayed 2 nights in Oct 2025

10/10 Excellent

Feng-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好
Stayed 1 night in Oct 2025

8/10 Good

Chiouyun

Liked: Cleanliness, property conditions & facilities, room comfort
好停車
Stayed 2 nights in Sep 2025

10/10 Excellent

YI-CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境整潔乾淨 人員很親切 有停車很多方便 住宿的好選擇 飯店地點略為離市區 不過有電動車可以租借 方便去市區
Stayed 1 night in Aug 2025

10/10 Excellent

Hui chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很chill的飯店

偶爾放鬆耍廢都會選擇新悅，配套設施完整，所有工作人員對應與態度讓人覺得很舒心。但這次覺得電梯裡、房間走廊、房間味道不是很好，房間霉味很重，希望能改善
Stayed 2 nights in Aug 2025

6/10 Okay

chih-wei

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
棉被超小件 房間內很多前房客的頭髮 餐廳的餐點好吃 小朋友的遊戲室也不錯
Stayed 1 night in Jul 2025

10/10 Excellent

Mei Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整潔度很滿意

入住當天是下雨天所以沒有使用到戶外的設施，滿可惜的，但整體來說很不錯，整潔度很滿意，因為有帶小孩，所以特意看了窗框和角落，感覺是有用心的，有機會還會在來
Stayed 1 night in Jul 2025