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"Unfortunately, we had a very disappointing experience at this hotel. The room had an unpleasant smell, the fridge was not working, and the carpet was very dirty. The cabinets were outdated and the overall condition of the room did not feel clean. The air conditioner was located only in the hallway, so both bedrooms were extremely hot. The area was also very noisy, and we were unable to sleep properly. Because of the cleanliness concerns, we didn’t feel comfortable using most of the facilities in the room. Communication was good by email Not by phone . "

"The motel room was nothing like what was advertised"

"Clean room, friendly staff. Well appointed. "

"Excellent staff, very accomodating"

"Clean rooms, good aircon, easy parking"

"Accomodation was not clean. Bathrooms were very dirty. Very overpriced. Would not recommend or stay again"

"A spotless room and lovely staff at the front desk"

"beautiful "

"The room was really spacious and had obviously been beautifully renovated during the ongoing renovation work. Unfortunately for us the hotel was still very much a work in progress. I’m sure when it is completed the overall rating will be much higher. For now though I would be inclined to give it a miss. During our stay the bistro was out of commission meaning that we had to drive around Wollongong looking for somewhere to eat, easier said than done given the difficulty finding parking."