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"The trip was great but i am disapointed by the parking. When u booked it says parking available , when i arrived the hotel doesn't have the parking so i had to find parking. It should nit advirtised as parking available . "

"Staff were fabulous when I discovered I lost my phone in the taxi. Clearly not their first rodeo and so calming. Made the ordeal a minor hiccup. Taran was fabulous"

"Great location in Westminster, close to Tate Museum, Pimlico Tube & Westminster Tube. Breakfast included"

"Fint hotell o fräscha toaletter/dusch. Något små rum. Men helt ok. Läget på hotellet är perfekt. Nära Notting hill och Hyde park. Bra med restauranger runt om hotellet. Käka frukost en gång på hotellet. Låg nere i källaren så det va inte mysigt. Bättre käka frukost på café. Billigare o bättre. Låg många nära hotellet "

"Arrived at Sofitel early in the morning. My wife and I were warmly greeted by front desk staff Mr Ronak. We felt his sincerely through his smile and conversation. Mr Ronak was very helpful and willing to take an extra step to check us in early. The room is nice, clean, and comfy. We were able to take a warm shower, after almost 14 hrs flight from Singapore, before heading out to explore Paddington. We had a good sleep too, the bed is comfortable, would have been perfect if the pillows are harder, which is my personal preference. It will be walking distance to our departure later on. I love Sofitel@London Heathrow, we will be back again, soon."

"Really nice community, lots of restaurants and shopping close by. Close to the tube transit. Friendly staff, safe neighbourhood. "

"Great stay. Room upgraded. Nice room. Gym could do with more weights equipment. No complaints and great service from staff especially Christabelle. "

"Cleanliness & very friendly staff."

"Very convenient to paddington station. Friendly and helpful staff. Many restaurants in the area."