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"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"Excellent location with just a short walk into city centre beside the beautiful river. The hotel was undergoing some major maintenance work, however, it was clean and comfortable with excellent room facilities. All staff members were friendly and helpful. Great breakfast with plenty of choices. Would definitely stay again, however we would avoid the pub attached to the hotel called ‘The Bear’ which was very run down (ripped seats, broken chairs) and served the worst food we have ever eaten in a restaurant!"

"The perfect stay the night before a flight from BHX, although its super close too to NEC and resorts world. Rooms are clean and if you ask they can try to get you room with a runway view. Fully reccomend if you want to take the stress out of flying as you can wake up, cross the rosd and you are in the temrinal. Staff are pleasant and their are good options for both the bar menu and room servicwe."

"Customer service was amazing and really helpful. Food in the restaurant was top standard, rooms incredibly clean and spa was lovely. Definitely recommend"

"Really great hotel - impeccably clean and with very comfy rooms and good quality food. Would gladly recommend and stay again"

"Very helpful staff, clean room. Fresh smelling hotel. Breakfast is great. Only downside is the fitness suite needs a bench so you can use the weights."

"Breakfast was amazing. The view was great. I love a rooftop, and Sky restaurant is one of my favourites when I am in Birmingham, and to have breakfast there was such a treat. The hotel is one of the best I stayed in. Definitely will come back. "

"The staff were kind and helpful. There were extra charges for the car park although this was taken off when we complained. The whirlpool was not working. It did not feel good value for money."