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"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Clean and very large room, lovely polite and helpful staff"

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"Reception Check-in and porter to room very effecient. No O2 mobile phone signal in room. Room size compact. Described as "Superior King", but on entry definitely small and UK "King", ie:- 5ft. wide, not what I was expecting, ie:- 6ft wide. Bathroom not properly cleaned with dirt around bottom of shower screen and black mould on back of door and bottom of door frame rotten and black mould. Bench seating in restraunt had worn out PVC covered cusghions with some of the PVC covering missing. Food for Dinner and Breakfast satisfactory with poor service."

"Great location in the heart of Birmingham"

"It's looking a bit tired now. Staff were amazing, but I hardly slept because the room was so cold and there was only a summer duvet, but no blanket. I tried to follow the very clear instructions on the air handling unit, but it just seemed to recirculate the very cold air."

"Fantastic room especially at the price we paid for 3 people would definitely stay again "

"Good value for a hotel within easy walking distance of the city centre. Quite a spacious room, but no drawers or cupboards. Some rooms face the ring road but ear plugs get rid of the traffic noise."

"Breakfast was amazing. The view was great. I love a rooftop, and Sky restaurant is one of my favourites when I am in Birmingham, and to have breakfast there was such a treat. The hotel is one of the best I stayed in. Definitely will come back. "