Holiday Homes in Sutton Coldfield

"Convenient airport hotel for early morning flights. Fast and friendly check-in. The girl serving behind the bar "

"Room booked for two. But only has towels etc for one guest. Requested additional towel and given a flimsy towel from the spa. Also after having shower the bathroom floor was wet from leak in shower but no floor towel or hand towel to use to mop up water causing floor to be slippery. Breakfast was Buffett due to having coeliac disease should have been offered freshly cooked breakfast to avoid contamination "

"Breakfast was good. Staff friendly and helpful. "

"Bkack mold in the room and shower. Bathroom light was automatic but took hours to turn back off and bathroom door didnt close from the outside so the light would keep you up. Musty smell in the room and no window"

"The hotel is in an excellent location, with easy access for driving and convenient on-site parking. I’d also highly recommend a visit to Pushkar next door—the food was outstanding, and it’s a real bonus that it’s linked to the hotel. The rooms were very comfortable, with cosy beds and modern, clean bathrooms, which made for a pleasant stay overall. My only issue was with the lift, which malfunctioned while we were heading up to the 14th floor. It was a bit of an unsettling experience—certainly not the kind of “thrill ride” you’d expect outside of a theme park. My daughter chose to walk to the room afterward. Although I raised the alarm while inside the lift, I still needed to inform staff once we reached the ground floor. They did arrange for engineering to investigate, but the situation could have been handled more proactively."

"Four of us ordered food at the sports bar, 2 came with in 15 mins, then next 2 took 1hr 10. Every single time you go to the bar, they ass service to this. Everyone that was staying had to ask for it to be removed, staff were pretty miserable. Especially after asking fo the service to be removed. We were woken up at 2am and told we were been too loud, we had the tv on that’s all, not sure what else we can do there. Breakfast was chaos, far too busy. Food ran out very quickly. I heard quite a few other guests complaining about various things. Was very much looking forward to the stay, but somewhat left feeling disappointed. "

"Clean room friendly staff good breakfast"

"Fantastic breakfast buffet"

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "