Find a Great Motel Whitby

"Lovely hotel. However I was charged twice for the stay. Once from Expedia which was correct and once by the hotel. After 10days of chasing the hotel I am still waiting a reply."

"It is equipped with basic - it is match with reasonable price. However as advertised, there is free WiFi available, and more often you don't see the WiFi signal. If it shows up on Wifi net work, you can connect to the network modem, yet there is no internet connection. Or if you are very lucky, connect for less than 2 minutes and disconnect. Reported to the reception the next morning, and was told it had been fixed. But we still encounter a VERY POOR CONNECTION. We ended up buying extra data on the mobile plan for the remaining few days. Of course, they did not ask "How was our stay?" at check out, they are not interested for feed back. The frustration (you can't read just an e-mail or book the next trip) with the included service, such as Wi-Fi, made us not want to return anymore. Saving a bit of money was not worth it."

"Instructions for entering the cabin arrived via email, 2 days after we stayed and left."

"Pictures are slightly misleading-leading… feels more like a roadside motel than a hotel. Lighting and angle makes a big difference"

"Clean and close to shop and restaurants. "

"Cleaning staff checked in daily to clean room, which was nice. "

"We loved our stay at Ballakup House. It was so lovely sitting on the deck surrounded by the trees. "

"Kids enjoyed the pool and spa. "

"Quite place very nice would look into staying there again"