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"This is a suitable hotel for a trip to Tokyo, especially if you are flying in or out of Haneda (although the Narita Express also stops here) or taking the Shinkansen at the nearby station. You can get around to most places in Tokyo fine via one direct line usually, the room is tiny but no smaller than other similarly priced hotels in this area or most of Tokyo. There are better areas to stay at in Tokyo that are even more central, but if you are staying in Shinagawa, then this hotel is one of the best there. I will note that the breakfast buffet area is huge, one of the largest I've seen, with so many people. This can make it annoying when waiting in line or trying to get a certain item or even good table space, despite there being many tables. I actually preferred the North annex part of this hotel complex in a previous visit (listed on its own as Hotel N Tower) as it has its own smaller breakfast area, although the breakfast there is far simpler (business style breakfast) than the many options in the breakfast in the main hotel."

"I had wonderful stay there! Definitely I will back to Japan and will be my hotel again :)"

"Our room was too small"

"It was a great hotel"

"Very conveniently located, clean, safe and great staff."

"We like everything about the Hotel. The locations is great. Easy walk to the main area. Wonderful staff and great food and drink at the sky lounge. Would highly recommend this hotel"

"The room was tiny but so thoughtful and functionally done. Perfect for a single traveler who doesn’t plan to spend a lot of time in the room, but also comfortable enough to relax and spend a morning in. Lots of outlets for charging, lots of hooks and hangers and space under the bed to make it suitcases, and the staff was friendly and accommodating to my needs. The only reason I rated the amenities a 4/5 is because I didn’t use them, but if they were like my room, I’m sure they were great."

"Room was very spacious and clean and comfortable. A home away from home!"

"Great hotel in centre of Tokyo, would recommend!"