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"Would absolutely stay again. The customer service is exceptional. My only suggestion is to avoid rooms overlooking State street. It is extremely noisy until early in the morning."

"Such a beautiful & cozy spot! We loved our stay here, would definitely recommend for anyone looking for a little piece of paradise. "

"If it wasn't for one issue, it would have been a completely avaerage hotel and average stay. Iput the do not diarurb sign on the door, and my family and I left to run around. When we came back, the do not disturb sign was in the room on the table and hotel staff had clearly been in there. Nothing seemed to be missing, but the fact that they went in, even with the do not disturb sign on the door, is not okay."

"Run down wreck. Tv is impossible to turn on, even the staff couldn’t figure it out! Then at arrival, they demanded $18. More than the Expedia rate. Or you can’t stay. The wall plugs to charge your phone, half didn’t work No screens on the windows, anyone could climb through and steal you blind No A/C No staff on site when you need staff. Just a nightmare I’m only 71 yrs old, traveled the world. Perhaps there is a worse place to stay. For now, this is number one."

"We really enjoyed our stay. Room was clean and the staff was very curtious. The only thing i recommend is having a full size ironing board. We love staying in Santa Barbara. Your Hotel is so close to everything."

"Great hotel. Great location. Right near the old town area. "

"Enjoyed our stay! Very walkable to harbor, beach, state st and pier!"

"Staff were nice. Property is an updated old motel. The updates were nice but a few of the old scuff did show through. The beds were comfortable and firm, although placed quite high for us short kings. The powder room area had a counter that was meant to sit behind. But there was no chair or stool, so the only way you can see yourself is bending over halfway at the waist to catch a glimpse. The property east of it is a dilapidated Vagabond Inn, but it is close to California St where a lot of the action is. Great complimentary breakfast too."

"My room was clean. The towels were disgraceful and they were cigarette butts all over the property. This is a case of a well meaning hotel and management team, but the maintenance people are just not doing what they need to be doing."