Valleyway Hotels, Niagara Falls

"parking felt safe"

"Horrible we had a toliet that didnt work for 3 days would be running all night making so much noise bed sheets super dirty behind the tv on the stand full of food crumbs it was the worse birthday hotel i ever had to stay NASTY"

"Overall a great experience. Would highly recommend. "

"Warm and friendly staff, clean only thing is the TV and channels need an update"

"Everything hood"

"Staff was great, great location."

"The staff was very friendly especially the Concierge. He went above board to help us. The rooms were especially nice and we had a fairly good view of the falls. The kids used the pool and seemed happy enough with it. Our only complaint was the large number of security guards in and around the lobby. It made us feel uncomfortable. In addition, we were woken up in the middle of the night by a false alarm going off. Even though the hotel handled it as quickly as they could it was still startling."

"Amazing Hotel"

"This hotel does not have a refrigerator in the rooms The breakfast is all carbs....no proteins are included in meal...meal was pancakes...toast...cereal and bagels....no eggs ...no meats Light in room had a short in the wiring and kept flickering on and off all the time. Ice machines were not located on each floor ...only on main entry level and with no refrigerator , we had to use recycle tub {that was in room| to hold ice to keep our medicines and foods cold. Showers very small and confining. Room service entered our room even though we had privacy tag on door BIG NO NO No laundry bag for dirty laundry Parking is horrible.....extra parking lot provided was not lit at night for customer safety An older hotel that could use some TLC for sure"