Hotels with Pool & Resorts in Upper West Side from AU$240

"The check-in experience was poor. Incredibly unprofessional and rude. "

"We love staying at the Wallace. The rooms are quiet and well appointed. The staff is very friendly and we enjoy the live music in the evenings."

"Absolutely wonderful stay, exactly as you would expect at a Trump property!"

"Staff are great, a/c was working this visit. (yay!) There were several young women who turned the overhead light on and conversed loudly after midnight. That’s the only thing that made this visit four stars instead of five."

"This property is beautiful, and the room was thoughtfully designed with everything needed for a comfortable, luxurious stay. The valet and doorman were exceptionally kind and helpful, and it’s truly a dog-friendly hotel. The location is excellent, very safe and just minutes from Central Park in Columbus Circle, with everything you need within walking distance. The restaurant likely offers one of the best views in the area, and the food was outstanding. Service, however, was a bit slow, with longer wait times even for simple requests like water. That said, the staff remained warm and friendly throughout. I would highly recommend making a reservation at the restaurant. The gym was small and often quite busy. "