Hotel Indigo Lower East Side New York, an IHG Hotel

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Hotel Indigo Lower East Side New York, an IHG Hotel

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
171 Ludlow Street, New York, NY, 10002

Explore the area

  • Popular Location5th Avenue17 min walk
  • Popular LocationWashington Square Park18 min walk
  • Popular LocationBrooklyn Bridge5 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)47 min drive

Choose dates to view prices

About this area

New York

Hotel Indigo Lower East Side New York, an IHG Hotel is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Notable landmarks in the area include Brooklyn Bridge and Empire State Building, and travellers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a match? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience for public transportation: Delancey St. Station is 5 minutes on foot and 2 Av. Station is 6 minutes.

What's nearby

  • 5th Avenue - 17 min walk
  • Washington Square Park - 18 min walk
  • Brooklyn Bridge - 5 min drive
  • National September 11 Memorial - 6 min drive
  • One World Trade Center - 15 min drive

Getting around

  • New York 9th St. Station - 4 min drive
  • Delancey St. Station - 5 min walk
  • John F. Kennedy International Airport (JFK) - 45 min drive

Restaurants

  • Boulton & Watt - 2 min walk
  • Georgia's Eastside BBQ - 2 min walk
  • Mr. Taka Ramen - 2 min walk
  • Kelly's - 3 min walk
  • Pala Pizza - 3 min walk

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan, near Brooklyn Bridge
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 75.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (800 square feet)
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 25.00 per night
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 482 out of 1007 reviews
5 - Excellent 48%
Rating 4 - Good. 271 out of 1007 reviews
4 - Good 27%
Rating 3 - Okay. 126 out of 1007 reviews
3 - Okay 13%
Rating 2 - Poor. 73 out of 1007 reviews
2 - Poor 7%
Rating 1 - Terrible. 55 out of 1007 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location surrounded by many shops and restaurants. Bar across the street was a little loud during one night which caused us to have trouble sleeping, but everything else was wonderful.
Stayed 2 nights in Aug 2022

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling paint was literally falling during every shower and EXTREMELY rude and unpleasant front desk staff.. for a hotel not so up to par treat guest better very poor quality and people in charge at this property
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cab calls so hard to look gor cab self
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the vibrant Lower East side with stylish decor, comfortable beds, and crisp atmosphere. The pool was nice and has a wonderful view. The bar, Mr. Purple, was also fun and great for hosting friends but the hotel should give a disclaimer for upper floor rooms. They put us on floor 16, which is right above the bar—basically a club, complete with a loud music and ruckus. Not a problem if you’re staying out late but, if you want to sleep before 3am, request a different floor. I do wish the hotel had been transparent about the noise but, otherwise, it was a fantastic place to stay and will most likely stay again.
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities
The staff at the Front Desk was very nice and the person who helped us with the bags was also very nice. What I did not like was the part of the pool. I decided to stay there because of its view of the pool. And when we arrived they told us that we had to pay 250 dollars more per person if we wanted to be there. I could not believe it!
Stayed 2 nights in Aug 2022