Business Hotels & Resorts in Upper West Side from AU$234

"Wallpaper falling off walls. Bathroom was clean. Toilet paper roll falling off the wall and not functional. TV didn’t work if you were using the coffee pot. Room wasn’t cleaned until we asked. Amenities and parking were $20/day even if you didn’t use them. Unfortunate because it could have been a good stay in an older eclectic building. Staff was very nice when notified though- although they just said there was nothing they could do about it as we booked through hotels.com. Hotels.com should vet their places better and not book out trash. "

"Hotel location is great, room was ample and impeccable. The complimentary breakfast has been downgraded, it used to be a good latte/capuccino and choice of pastry, now it is a cup of plain drip coffee and a dry croissant or bagel. Not very nice for the $500 they charged for the room."

"Wonderful spot. Friendly staff. Loved the breakfast voucher for the bakery next door. The only negative is that the bathroom was tiny. I will definitely stay here again."

"Loved the price point on such short notice"

"This place is disgusting. The bed had bugs, the air conditioner filter was dirty, there was dust everywhere, and the bed was horrible. I had to cancel the reservation on the same day as soon as I saw the room because my son had an allergic reaction to the bug. I don’t recommend this place at all."

"Staff and rooms were excellent!! Very accommodating."

"Was great "

"Absolute one of the best hotels in NYC!"

"Staff was excellent"