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"The staff is so friendly and the rooms are very clean and comfortable "

"とても気持ちよかったです"

"とてもよかったです。"

"Beautiful house with great amenities, staff was very helpful."

"Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel."

"Good place to stay!"

"Booked here twice for a family member. Great customer service that remembers their customers. It’s a 10 minute drive to the station and the city view is great. "

"The staff was very kind and did everything they could to make sure that my stay was pleasant"

"Beautiful, quiet place "

"エアコン、石油ストーブ、床暖と真冬でも暖かくゆっくりと2日間過ごすことができました。"

"Awesome place but note the breakfast is Japanese style"

"対応が素晴らしかったです"

"Nice place Friendly staff "

"The Staff were very friendly"

"Clean & comfy, and the breakfast was good and cheap."

"Room was spotless and deep cleaned Daily, highly recommend staying here "

"Best hotel in Chichibu"

"Beautiful Ryokan with caring staff and a delicious breakfast! "

"Everything was excellent!! We really enjoyed our stay"