Casa Arkaana Eco Retreat provides everything that you need. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
Aldea Coral s/n, Ciudad Chemuyil, Tulum, QROO, 77774
Getting around
Tulum Intl. Airport (TQO)
69 min drive
About this property
Casa Arkaana Eco Retreat
Hotel in a national park
Casa Arkaana Eco Retreat provides everything that you need. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks such as:
An outdoor pool
Free self-parking
Room features
All guest rooms at Casa Arkaana Eco Retreat include amenities, such as free WiFi.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
In a national park
Spa
Deep-tissue massages
Hot stone massages
Swedish massages
Accessibility
No lift
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have any lifts
Frequently asked questions
Does Casa Arkaana Eco Retreat have a pool?
Yes, this property has an outdoor pool.
Is Casa Arkaana Eco Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Arkaana Eco Retreat?
Self-parking is free at this property.
What time is check-in at Casa Arkaana Eco Retreat?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Casa Arkaana Eco Retreat?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Casa Arkaana Eco Retreat located?
Situated in a national park, this hotel is 2.4 mi (3.9 km) from El Toh Ecopark and within 6 miles (10 km) of Xel-Há Park and Xcacel-Xcacelito Sanctuary. Akumal Beach and Xcacel Beach are also within 9 miles (15 km).
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